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“Boma Hotel Nairobi” 4 of 5 stars
Review of The Boma Nairobi

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The Boma Nairobi
5.0 of 5 Hotel   |   Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #3 of 96 hotels in Nairobi
Perth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Boma Hotel Nairobi”
4 of 5 stars Reviewed April 23, 2014

My wife and I stayed one night at Nairobi's Boma Hotel at the end of February. The hotel is medium-sized, modern and very well appointed. Lovely, large, quiet, comfortable rooms and nice bathrooms.
We stayed there for location, between the international airport, and the domestic airport (Wilson) Normally we use Fairview in the middle of town.
We ate and entertained our agent in the basement restaurant. Food was nicely presented and reasonably priced.
The only negative was a slightly disorganised concierge service as we had to wait for our taxi to the airport in the morning.
A good choice for those on safari using both airports. Saves going into the city.

Room Tip: Top floors give a great view.
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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239 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Worcester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2014

One of the many hotels in Nairobi, but one with a more relaxed atmosphere and exceptionally friendly and helpful staff.
I arrived late, but they already had my details as pre-booked. As I had been there before they also recognized me, even though it was a short visit.
I had to get up early to depart, before normal breakfast served in the buffet, but they arranged for the cooks to start earlier and I had the full range of food availble to me, excellent.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 19, 2014

After a long and tiring journey to Nairobi from Brisbane, Australia, it was delightful to check into the Boma. Check in was friendly and efficient, the room was very spacious and comfortable, with a delightful and refreshing bathroom.
The dining room is amazing, with eye-popping lights and stained glass windows. The food was delicious too. All the staff at the hotel were friendly and welcoming. From the security people to the window-washers, waiters and housekeeping, there were cheerful smiles and nothing seemed to be too much trouble.

Room Tip: There is a building site at the rear of the hotel, so a room at the front would be preferable.
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 18, 2014

Spent 3 days at The Boma and it was a great experience! Close to the airport and great room! Staff is very attentive and the room was very spacious. Food is also wonderful!!! The Boma is a great find!!!

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 12, 2014

While in Nairobi for work, I stayed here for a night.
There is nothing I can complain about. Check in was a breeze and the rooms were spacious and comfortable. The bathroom had modern fittings with all the amenities one could expect in a luxury hotel. A special shout out to the powerful shower.

The breakfast buffet was superb with a wide variety of continental and Indian fare. The day I left, I had to checkout very early (6.00 am) and when I mentioned this at the reception, they made sure that on that day, breakfast was kept ready for me, even at such an early hour. Very thoughtful indeed.

Oh! And did I mention that the profits generated by the hotel go to the Kenyan Red Cross.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 10, 2014

Stayed at the Boma en route to JHB from Lagos. It is conveniently located close to the airport and the service there is excellent. Despite the late hour of my arrival the staff went the extra mile to make special arrangements for me including opening the business centre at midnight. The bonus of it all is that all the profits generated by the hotel go to charity.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Forks, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 2, 2014

I had the pleasure to spend my last two nights in Nairobi at the Boma Hotel. Travelling with my sister, we wanted a safe, comfortable hotel near to the airport. The Boma did not disappoint. The staff were friendly and welcoming. The cafe offered excellent drinks and cakes. The pool was clean and refreshing. I was suffering from a bad ankle injury, and not exploring beyond the confines of the hotel, so I can't comment on nearby amenities for shopping, etc.

The beds were comfortable, and the bathroom with separate shower and tub were a welcome treat. I had a soak both nights while there. We indulged in room service for almost all our meals, and everything we tried was absolutely delicious! The room was generous in size, and we both appreciated the spaciousness. We used hotel transportation to and from the airport, which was very convenient. Thanks to all the Boma staff for making our experience a great one. We found most hotels in Nairobi to be quite pricy, so on a relative scale, I feel the value for money was fair. And to support the Kenyan Red Cross in any capacity is always a good thing. If I find myself in Nairobi again, I would definitely stay at The Boma Hotel again.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, April 4, 2014
Hello RebeccaC63,

Thank you for sharing your views on our hotel.

We are happy to have delivered on our motto; Eat well, work well, be well and sleep well. We look forward to hosting you again soon.

Regards

Aggrey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 96 hotels in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Boma Nairobi 5*
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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