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“Best Transit Hotel” 5 of 5 stars
Review of The Boma Nairobi

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The Boma Nairobi
5.0 of 5 Hotel   |   Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #3 of 106 Hotels in Nairobi
Cebu City, Philippines
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
“Best Transit Hotel”
5 of 5 stars Reviewed February 12, 2014

Although a bit pricey, we were pleasantly satisfied with the service of The Boma. Upon our arrival in Nairobi, we proceeded to The Boma to leave our luggage for storage while we go on a safari. After a long haul, much to our delight, they not only allowed storage, they also allowed us to take a shower at their health spa, provided toiletries and fresh towels, even if we won't be checking in that day.

The rooms are spacious, the beds are of good quality. There was a fairly good spread of buffet breakfast. They also provided complimentary cake and sang for a birthday celebrant as well.

The hotel is located outside Nairobi City, some twenty minute drive to/from the airport, which was perfect place to stay while just in transit. Nairobi City's traffic can be really bad especially on a work weekday so it was wise to stay here.

The only drawback was the mosquitoes around the hotel.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, February 13, 2014
Hello iamwanderlass,

Thank you for your feedback.

The team at The Boma is encouraged by your kind words. On the mosquito menace, it is a challenge we are battling with due to the vast open grounds in our neighborhood. Apart from regular spraying, we have also introduced mosquito repellant wipes in an effort to reduce discomfort to our customers. We hope you will confirm on your return visit if the approach has yielded fruits.

Thank you and see you soon.

Aggrey
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309 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 11, 2014

This hotel is pretty close by the airport and a little far from the downtown area but very nice. The hotel rooms were clean and modern. The breakfast was delicious and the overall service was great. It was just a short overnight trip in preparation for our safari but was perfect for what we needed.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, February 13, 2014
Hi LeCattt,
Thank you for the review.
We hope we will get another opportunity to host you before the end of your tour of Kenya.
Enjoy your safari.
Aggrey
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Ontario
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 6, 2014

The Boma Hotel in Nairobi is relatively new, and reasonably close to both the international airport and the Wilson airstrip.

It is a lovely, modern hotel with exceptional security. The staff are very pleasant and friendly. The breakfast buffet was excellent with lots of variety both hot, cold, Asian and western. The rooms were large, comfortable and well appointed. Our bathroom had a jetted tub and was quite a spacious bathroom space.

We were only there for 1 night but would definitely recommend to others and stay there again ourselves if ever back in Nairobi.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, February 10, 2014
Hi HardCurves,
Thank you for sharing your views and commendation.
Our team is greatly motivated by your kind words. We look forward to your next visit.
Regards
Aggrey
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Delhi
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 30, 2014

The hotel is near the airport and in the outskirts. The rooms are big and from a high floor one can has a good 180 degree city view from a distance. The gym is big and lots of equipment.

The water is probably hard as it takes a lot of time to remove soap. Also while having a bath experienced waves of hot and cold water. The Wi fi is weak.

I planned to stay 9 nights but moved to Ole Sereni after two.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, February 3, 2014
Good day Soodmanu,
Thank you for your feedback.
We are disappointed for failing to meet your expectations during your stay. The team has noted your concerns and corrective action is being taken to address them permanently.

Enjoy the rest of your stay in Nairobi and we hope to see you on your return visit.

Regards,
Aggrey
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Minneapolis
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2014 via mobile

Stayed at the Boma hotel last week for six nights. Excellent experience. Staff were great and helpful; our first day there, we had a hotel driver take us around the city for 6 hours to help get us oriented to being there. It was a cost effective 'tour' (about $70) that was a great orientation. Breakfast was amazing every single day. The pool, gym were beautiful and completed and there was reliable internet. Most importantly, the profits go to support the Red Cross in East Africa. What was there not to like.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, January 28, 2014
Hello Jodi,
Thank you for your feedback. We are happy that you found our facilities and services to be of acceptable quality. We hope you will continue supporting our cause.
Thank you and see you soon.

Aggrey
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Ekaterinburg
Top Contributor
53 reviews 53 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 26, 2014

We had stay there on our way back to home. The hotel is real 5 stars, it placed not far from the international airport and very convinient for not long stay in Nairobi. They have good restaurants and bars there and also good security service. The Carnivor restaurant is also not far and we visited it and enjoyed that a lot. The staff is friendly and highly trained. I can recommend this hotel for travellers who don't have an obligatory programme in Nairobi and who just like good service.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, January 29, 2014
Hi Mikhail,
Thank you for the review.
We appreciate your feedback as it enables us to continuously align our products and service delivery to our guests’ needs.
Thank you
Aggrey
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New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2014

I enjoyed my stay at the Boma. The room was spacious, tastefully furnished, and very clean. The location is in a quiet area in Nairobi and fairly close to the airports (international and domestic). The hotel was quite modern and the employees were helpful. I would recommend staying here, especially given the fact that the hotel supports the Red Cross.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, January 29, 2014
Good day SSM230,
Thank you for sharing your views and for recommending our hotel.
We are glad you enjoyed your stay with us and we look forward to being of service you on your return visit to Nairobi
Kind regards
Aggrey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 106 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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