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“Very good experience in an African hotel” 4 of 5 stars
Review of The Boma Nairobi

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The Boma Nairobi
5.0 of 5 Hotel   |   Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #3 of 111 Hotels in Nairobi
Cincinnati
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Very good experience in an African hotel”
4 of 5 stars Reviewed November 13, 2013

I started the trip at the Kempinski. Felt like Munich - great, if that is what you want. On the way out, I spent two nights at the Boma, fairly close to the airport. About 1 year old, beautifully designed. "Boma" is a collection of houses, and that is the design motif. The colors for carpeting, walls, etc. aren't cool Scandinavian, they are African. I indulged for the larger room (really a suite), a great bargain and strongly advise all to do so. Well designed, beautiful decor, full on modern, stand alone shower. The food was also good, but all with a local flavor. Vegetable lasagna with diced carrots! One problem (wireless too slow). The evening manager was all over it, very polite, professional, found a better area, offered to move me (11 PM). In the AM, back to standard high speed.
Now my favorite place in Nairobi.

Room Tip: Get the bigger room
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  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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317 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Londoner
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 12, 2013 via mobile

I was pleasantly surprised by The Boma. Booked last minute and was rewarded with a nice big room, breakfast included in my room rate the next day and a very good gym that is one of best stocked hotel gyms I've seen anywhere. The hotel is a bit of a way out of the centre but very handy for JKIA or Wilson and quiet if you just want to relax. The staff were all very pleasant, WIFI was free and the spa massage I had was also great. I would definitely recommend The Boma if you're in Nairobi for a night or two and not being in the centre of things isn't important to you.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nampula
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2013

I am Jorge Mahota from Mozambique i came to Boma on 27th Oct. 13 and left on 2nd Nov. 13. While I stayed at Boma i enjoyed every bit, the food is the best you can get in Nairobi, with a wide variety greetings to the Chef, the rooms are specious and comfortable. The staff are friendly and welcoming, not to mention the lady called Winfred of Johari Restaurant, she made me feel at home, she is outstanding and does her work. Just right Kudus to her and her entire collegues. Congratulations Winfred and keep up the good work.
I would visit Boma anytime am in Nairobi. Keep up the good work, thank you all.

Room Tip: I was in 2317 this is the only room I saw but it is also the best one. It is large and sunny!
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 9, 2013

This made my trip excellent....the GM Mr.Ali Kibwana is just the right man for this hotel. Initially i didn't expect this kind of a set up in eldoret, honestly it's worth the price. Keep up the good work and hopefully the little R&M is coming to an end soon. I love the sunday barbeque and live band by the poolside! SEE YOU AGAIN SOON I AM NOT GOING TO ANYWHERE ELSE!!

Room Tip: pool facing rooms have a better view and are silent
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2013

I stayed for 3 nights at the end of a two week visit to Kenya. From the very start I was well looked after. Reception staff were friendly and helpful. The room was large, the bed comfortable, the air conditioning worked well and the view over the garden toward the restaurant pleasant. Room staff made sure that I had everything I needed and kept the tea and coffee making facilities and the bathroom necessities well stocked. I would recommend the food in the Johari restuarant. There is something to please most tastes as well as being beautifully presented. Restaurant staff were attentive but not overly so, so that I could enjoy my meals to the fullest. I made use of the business centre to recheck my flight times, print my boarding pass and the concierge made sure that I was safely transferred to the airport in time to make it through all the enhanced security checks. Traffic in Nairobi can feel quite daunting but my hotel driver was adept, safe and even helped with my bags on arrival at the airport. I couldn't have asked for more! Well done Boma.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergschenhoek, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 3, 2013

Great hotel with very good facilities for workshops, seminars, etc. Close to the airport, so no problems with the incredible traffic jams of Nairobi for transportation of participants from the airport to the hotel. Flipside is opf course that when you want to go to the city centre, you have to plan the time verywell to avoid the congestion. Great rooms with all facilities needed. Very service minded staff. Possibilities to host very big groups. Restaurant is big enough to feed very big groups with excellent buffets.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harare, Zimbabwe
Top Contributor
65 reviews 65 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 1, 2013

First time stay for one night. Checked in relatively late and the front desk staff and porters were very receptive. Bedroom had lots of space and complimentary items. Trial and error with the shower since hot and cold are not clearly labelled. Hotel room had mini office facilities in the bedroom and an additional business centre is near the reception which I found out about once I had checked out, but was allowed to use the computer for free.

Breakfast was a delight with a wide variety for a buffet meal and staff were closely monitoring my needs. Lots of light also in the breakfast area, so feels like you are outside. Spar facilities lots of choice and reasonably priced.

Tips: Read the small print since breakfast was not included in the room price. Room service had an additional cost but it was reasonable. Shuttle to the airport- also reasonable- 15 dollars considering I had spent sometime on the road the evening before from Westlands, crossing town to the Boma because of traffic. Would I stay again- yes. value for money- somewhat since generally Nairobi quality hotels are not cheap. Since I booked on line, the added cost of a day room had not been reflected as an option for those leaving on a late evening flight. So better to sort this with the front desk on arrival.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 111 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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