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“3 Day Stay” 5 of 5 stars
Review of The Boma Nairobi

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The Boma Nairobi
5.0 of 5 Hotel   |   Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #3 of 111 Hotels in Nairobi
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“3 Day Stay”
5 of 5 stars Reviewed May 26, 2013

Had the most fabulous stay at The Boma. Excellent airport pickup at 2.30pm. Easy check-in. Friendly staff. Rooms - roomy and clean. Good variety of restaurants and food. Just a lovely stay made even more pleasant by the courteous, ever helpful staff - who not only smile but have a good sense of humour. Just wish they had the same attitude here in Nigeria.
Location between Nairobi Central and airport which was brilliant as you avoided the city traffic. No noise.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, Manager at The Boma Nairobi, responded to this review, May 26, 2013
Hi Krikken,
Thank you for sharing your views about our hotel. We are encouraged by your compliments and we hope you will find the same consistency on your return visit to our property.
Regards
Aggrey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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317 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Bogota, Colombia
1 review
4 of 5 stars Reviewed May 20, 2013

Is a very nice place. The fact that is managed by Kenyan Red Cross gives a nice karma to be there. Very nice rooms and places. Restaurants are very nice and the food is ok. The pool is little, but ok. Nice gym. I don't like to have to pay a forfeit when check out time passed.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, Manager at The Boma Nairobi, responded to this review, May 23, 2013
Jambo Luis,
Thank you for giving The Boma an opportunity to host and serve you.

I have noted your feelings on our pricing and late checkout charges. I would like to assure you that our team is empowered to tailor make packages to suit your needs. We obviously did not offer you an acceptable solution this time round and I will take up with the team. Please feel free to contact me directly should you sense any hesitation to accommodate such requests in future.
Thank you once again for your custom and see you soon.
Aggrey
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Johannesburg, South Africa
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 19, 2013

Great staff, service, accommodation and facilities including Wi-fI and proximity to airport if you want to avoid traffic through central Nairobi. Its ideal for business travel. Highly recommend The Boma as one of the new star hotels in Nairbi.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, Manager at The Boma Nairobi, responded to this review, May 20, 2013
Hi Raymond,
You have started our week on a high! Reviews like this motivate us to work even harder to ensure that the Boma delivers to its name.
Thank you.
Aggrey.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 16, 2013 via mobile

Here for a conference and the good was really good consistently over three days. Location is handy for the airport but getting into town can take a while in rush hour traffic. Rooms are of a very good international standard

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, Manager at The Boma Nairobi, responded to this review, May 20, 2013
Good day Johanneburg_XXX,
Thank you for sharing your views about out hotel and services. We are grateful for the opportunity to serve you and your colleagues and we look forward to hosting you again soon.
Regards
Aggrey
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Castle Douglas, United Kingdom
1 review
5 of 5 stars Reviewed May 14, 2013

Had a wonderful stopover for the day in this hotel, as a result of a technical delay in my connecting flight to Europe. The staff were very attentive and friendly. My room was extremely well equipped for the traveller or the business client. Buffet breakfast was excellent.The lifeguard (Albert?) was very helpful and took me on a tour of the spa and gym, which were impressive. Thank you for making my stopover less stressful. If I am ever in Kenya again I would not hesitate to stay here.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali K, Manager at The Boma Nairobi, responded to this review, May 16, 2013
Good day Valerie,
I hope you finally made it to your destination.
Thank you for taking the time to share your views about our hotel. We are happy you enjoyed your brief stay with us and Albert our lifeguard is elated with the recognition. we look forward to hosting you again soon.
Regards,
Aggrey
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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2013

I stayed here when in transit in Nairobi and the cab ride was 15 mins (night time) from the airport. My room was very luxurious and well-equipped. Free wifi was much appreciated. Comfortable bed and quiet, so I got a good night's sleep. The staff I met were charming and welcoming and I was very impressed by the buffet breakfast. Highly recommended for a stop-over.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali K, Manager at The Boma Nairobi, responded to this review, May 16, 2013
Hi Tim,
Thank you for your feedback. Our team is excited and motivated by your kind words.
We hope to see you again soon.
Aggrey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2013

We stayed at the Boma Hotel in Nairobi for just less than two weeks. It was a beautiful hotel and the room was lovely and spacious. Everything was very clean. The staff were very friendly and attentive, they always did a little extra than expected on a consistent basis. The breakfast buffet was lovely in the mornings in the buffet room or on the patio. I was most impressed with the honesty of the staff. I actually lost my iphone in a Boma hotel taxi, and when I returned to the hotel 5 hours later they had it waiting for me. On that note the Boma taxi drivers were lovely and I felt safe driving around Nairobi with them.

The thing I like most about this hotel is that it is run by the Kenya Red Cross, which means the profits go towards local community projects instead of to a multinational corporation like other luxury hotels.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali K, Manager at The Boma Nairobi, responded to this review, May 13, 2013
Good day L.S.
Thank you very much for your feedback. Our team is encouraged by your kind comments and we look forward to your next visit.
Regards
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 111 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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