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The Boma Nairobi: Traveler Reviews

5.0 of 5
Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Hotel amenities
The Boma Nairobi
Ranked #3 of 80 hotels in Nairobi
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70 reviews from our community

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Santa Ana, California
1 review
“What service...you have to come here.”
5 of 5 stars Reviewed November 17, 2012

The hotel has everything you can think of for business purposes. You don't need to bring any converters, you can plug in anything to these outlets.
In terms of American service they have learned well. I've stayed in five star hotels that have worse service.
The place is immaculate with many luxuries, among them the pool. It overlooks one of the national parks. But not to worry, there were no lions in our view.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali K, Front Office Manager at The Boma Nairobi, responded to this review
November 20, 2012
Dear Sir,

Thank you for the lovely compliments you have shared. Its very encouraging for us to know that our product and service meets our guest's expectations.

We have tried to provide all amenities necessary for our business travelers not forgetting the comfort that goes with it. For our leisure guests, the hotel is located within 7 minutes drive to the Wilson airport thus providing an easy access to guests flying to the Kenyan national parks and reserves namely; Maasai Mara, Amboseli, Samburu and Tsavo.

Thank you once again for your compliments and we'll endeavor to make all our guests' stay at the Boma memorable.

Kind Regards,

Ali Kibwana | Rooms Division Manager | The Boma Hotel | P.O. Box 26601-00100


(office) +254 20 3904000 /604528 | (cell) +254 719 050 000
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scherpenheuvel, Belgium
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Recommended”
4 of 5 stars Reviewed November 12, 2012

I stayed at The Boma during a short business trip to Nairobi. In general, I had a very good experience: nice, clean and spatious room, good services, nice (and quiet) swimming pool, very good breakfast buffet. I also enjoyed the restaurant near the entrance. The staff was very friendly, and that's maybe a negative point: staff was a little bit 'too' friendly, asking severall time a day if I was enjoying my stay etc. Also the charge for a late check-out was quite high. But in general, I would recommend this hotel.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask catofl about The Boma Nairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali K, Front Office Manager at The Boma Nairobi, responded to this review
November 16, 2012
Dear Sir,

Greetings from the Boma, Nairobi, 'Hospitality with a Conscious'

First and foremost, i wish to thank you for choosing the Boma for your recent visit to Nairobi. We are happy that our product and services met your expectations and we will endeavor to ensure that we continue at the same pace.

We have also noted your comments on the friendliness of the staff and the day room charges which we are addressing fully.

Thank you once again for making the Boma your recommended hotel and looking forward to hosting you in your next visit to Nairobi.



Kind Regards,

Ali Kibwana | Rooms Division Manager | The Boma Hotel | P.O. Box 26601-00100


(office) +254 20 3904000 (cell) +254 719 050 000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liphook, United Kingdom
1 review
“Well worth a visit.”
5 of 5 stars Reviewed November 11, 2012

This is a new hotel, opened in October 2012'ish. The staff are all extremely friendly and helpful, they had good local knowledge and were always able to point me in the right direction. The rooms are excellent, the best rooms I have stopped in whilst here in Nairobi. Comfortable beds, plenty of room and and very well laid out with tea/cooffe making facilities, a fridge and free wifi throughout. The hotel suffered many power outages but they have backup generators which kick in very quickly and so do not unduly affect you.
It is fairly close to the airport, about 20 minutes and they offer collection to and from the airport (at a price $20 per person).
I stayed in this hotel for 10 nights and have been thoroughly impressed with its cleanliness and friendliness and will not hesitate to stay here again in the future and recommend it to others that plan to come to Nairobi. It is by far the best hotel in Nairobi that I have stayed in so far (have stayed in 4 others until now).
Well done and keep up the outstanding start that you have done so far.

Room Tip: Looked in a few of them whilst having a nose around and they all seem comparable so I wouldn't b...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“New hotel with high marks for convenience and service + a chance to help Kenya”
5 of 5 stars Reviewed November 10, 2012

The Boma Nairobi is still in the 'soft opening' stage, meaning that not all of their facilities are open yet. But with a few teething issues to resolve such as in room information (extension directory, television directory, etc.) the hotel already provides a great standard of service with well designed, comfortable rooms and friendly, efficient service.

I had their lunch buffet which offered a nice selection of very fresh food as well as some spectacular desserts that looked like something from "The Great British Bake Off". I later learned that their executive chef is from Scotland.

The hotel is managed by Mugo Maringa, A native Kenyan veteran with many years experience, he was on hand to meet guests and ensure people were enjoying their stay.

The hotel is owned by the Red Cross as an investment to generate jobs and funds to reinvest in helping Kenyans. Working on this non-profit concept, it means that it is not just a great place to stay, but a great place to help give back to the people of Kenya that are in need.

Room Tip: I had a deluxe room which was a bit larger.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Boma Nairobi”
4 of 5 stars Reviewed November 4, 2012

I stayed at the Boma for 1 night, 25th September 2012.
The hotel seems to have just opened, in fact some promotional video was being recorded.
The staff were extremely cordial, service excellent in all respects.
At the price I paid, the hotel is incomparable with anything Nairobi has to offer.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara Nairobi
Great value on a similar hotel
Nairobi, Kenya
4.5 of 5 stars 219 Reviews
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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 80 hotels in Nairobi
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
A Boma is a traditional African enclosure. The Boma is designed to be a haven from the hustle and bustle of Nairobi and an ideal place for people from all over the world to come together. The 'O' in The Boma's logo, is a circle to symbolize a group of people meeting together. It also suggests our holistic values. At The Boma Nairobi, you become part of a circle of humanitarian values and social responsibility. All profits fund the Kenya Red Cross Society's Humanitarian activities. We call this inspiring concept 'hospitality with a conscience'.The BOMA Nairobi consists of 148 luxury deluxe guest rooms, in different room categories; 120 Superior Rooms, 21 Deluxe Rooms, 5 Business Suites, 1 Executive Suite and 1 Presidential Suite. An Executive Lounge is available for guests staying in Deluxe Rooms and Suites.All rooms and suites come with luxury amenities including complimentary high-speed internet access, multimedia plug and play port, LED television, Direct Dial Up Telephone, Individually controlled AC,Minibar, Tea and Coffee making facilities, In room digital safes, hair dryer, weighing scale, black out curtains and to crown it all double glazed windows for sound proofing. All rooms have access to 24 hour rooms service.We also have four(4) rooms designed for the physically challenged.The Boma offers exciting Restaurants that will cater for the various discerning tastes while offering indoor as well as al fresco dining experiences. The Johari Restaurant, seating 150 guests, overlooks well manicured exotic gardens and will serve innovative menus and healthy dishes that will take you on a journey through the five continents. The Tembo Bistro is an a la carte restaurant that will serve a bountiful fusion of cuisine; a variety that is fast and quick to prepare, seasonal and organic, served in an authentic and contemporary way. For the guest who seeks to relax and have a good time, The Cocktail Lounge will offer just exactly that; overlooking the lovely green gardens, the evening breeze brings a rejuvenating sense and balance. ... more   less 
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