I stayed at The Boma from Oct. 9 - 28, 2012 and had a wonderful time. Our group was there on business with a team of 12 and everyone was well catered for and comfortable. Staff were able to react quickly and efficiently to requests including special dietary considerations and laundry late at night. All rooms were clean, well furnished and well equipped. After just two days all the staff new my name and greeted me warmly whenever we met. Gym and spa facilities next door are sufficient and provide value. We also used the conference facilities next door and they were very satisfactory. Definitely will return!

I had the privilege of staying at The Boma Nairobi during the week of October 15 and had a great experience. From my first contact with the elegantly dressed bellmen to my departure on October 20 every single contact with the staff contributed to a memorable experience. My room was large, beautifully furnished, clean and well equipped with all the amenities to facilitate a great business trip.

Excellent food and service in the Johari Restaurant. consistent quality, consistently. Thanks to Restaurant Manager George and his fine team of Christabel, Jared, and Alfred who provided impeccable service to our group. Mr. Thomas Malului, Food & Beverage Service Manager congratulations on the great job you are doing. Johari's hostesses Keziah and Saadia, always smiling, warm and gracious, you made us feel special everytime.

Thanks Thureya, Faith, Daisy & Hilda for your contribution to this memorable experience. Please continue to make excellence your minimum standard.

This was a really thoughtfully created hotel which I much appreciated, having been to many conference hotels in Africa that are not done well or with thought for the business traveller.

My bedroom was roomy, had lots of power sockets in the right places and was well organised and designed. My one BIG niggle was that the bed was hard as nails and I woke each morning feeling bruised, stiff and sore enough to take pain killers through the day. If I had been there longer than two nights I would have demanded another room with a softer bed. I did ask staff about it and one staff member told me that it was because it had rained that I was so sore!

My other niggle was due to the staff: absolutely delightful and beautifully trained. The one thing that I didn't like is that they were VERY informal with me, from the guy who met me at the airport who called me by my Christian name, to the lobby staff and room maid doing likewise. This is NOT Kenyan, nor African at all and I don't like to be so informally addressed by anybody I haven't met before. Probably me being very stuffy, but I've been visiting, staying in and living in Kenya and elsewhere in East Africa for over 45 years and this is just not the culture here.

The food was wonderful, and consistently high quality, and the meeting rooms in the conference centre were excellent.

A very high class hotel, but the bed and the abnormally informal staff are my two niggles which would stop me from going there again.

Though we live and work in Nairobi, my wife and I decided to give ourselves a treat and stay at The Boma for Friday night. The stay was amazing. We both have been to hotels and restaurants both within and outside the country for similar treats but The Boma is surely in a class of its own.

I have to state that the food in The Boma is amazing and presented in such an incredible way that you feel like just gazing at the plate for fear of spoiling the layout. The buffet though was in the "meets expectation" category.

You will also realize that a lot of thoughts went into the design of the hotel both in the interior and exterior. However, I did see some slight design flows in some of the public bathrooms - I believe this can easily be rectified.

I think The Boma is the place that I would definitely want to go back to and especially for their food. An excellent hotel that I would recommend others to also come and experience.