This was a really thoughtfully created hotel which I much appreciated, having been to many conference hotels in Africa that are not done well or with thought for the business traveller.
My bedroom was roomy, had lots of power sockets in the right places and was well organised and designed. My one BIG niggle was that the bed was hard as nails and I woke each morning feeling bruised, stiff and sore enough to take pain killers through the day. If I had been there longer than two nights I would have demanded another room with a softer bed. I did ask staff about it and one staff member told me that it was because it had rained that I was so sore!
My other niggle was due to the staff: absolutely delightful and beautifully trained. The one thing that I didn't like is that they were VERY informal with me, from the guy who met me at the airport who called me by my Christian name, to the lobby staff and room maid doing likewise. This is NOT Kenyan, nor African at all and I don't like to be so informally addressed by anybody I haven't met before. Probably me being very stuffy, but I've been visiting, staying in and living in Kenya and elsewhere in East Africa for over 45 years and this is just not the culture here.
The food was wonderful, and consistently high quality, and the meeting rooms in the conference centre were excellent.
A very high class hotel, but the bed and the abnormally informal staff are my two niggles which would stop me from going there again.
- Official Description (provided by the hotel):
- Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more less
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