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“Wow really...” 2 of 5 stars
Review of Hartebeest Camp and Guest House

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Hartebeest Camp and Guest House
2.0 of 5 Cabin/Campground   |   Kibera Road, off Ngongad, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #43 of 94 Specialty lodging in Nairobi
Calgary
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
“Wow really...”
2 of 5 stars Reviewed September 8, 2013

I booked this because my regular guesthouse was full tonight and so I am sitting at Hartebeest writing this review. At $35 through booking.com for a private room (higher rate than other hotels) I had arrived at Hartebeest and at 4pm waited for one hour for my room to be 'cleaned' (WHAT A JOKE). When you first arrive, you notice the large I guess it would be victorianish style house which was quite impressive, so they then led me to my room which I was thinking was upstairs but it was around the back of the house. They opened the door and there it was, a CLOSET space with JUST enough room for a bed and a couch in front of it (whats the point to the couch, no tv or anything). Literally was thinking I might be in Tokyo. Wifi didn't work, so I had asked for another room.

Now I'm in the Dorm room with 10 other beds on the top of the house, which, I have to admit is much nicer. However they wouldn't give me back any money ($35 for private and $20 for dorms) as their reasoning was no one else was staying here. The one shower is shared and the one toilet (could only imagine if this place was full)!

The garden is nice, the bar/restaurant looks good and it is in close proximity to a few shopping areas, the wifi is also decent. However for quality of sleep, for room size, value it is not adequate. Look for other similar hotels such as Khweza that offer the same rates for your own bathroom and privacy.

Oh well some more rip offs in Nairobi go figure!

Room Tip: If you HAVE to stay, use the dorms, privates are disgusting and embarrassing unless the price is abo...
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  • Stayed August 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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9 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Badulla, Sri Lanka
Top Contributor
60 reviews 60 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 4, 2013

It is a place for those who are on budget. But clean rooms, Friendly staff, and super delicious food for reasonable prices !

Breakfast included and towels are provided.

Very quite area and nice upstairs balcony with a table and chairs giving a good view from up there. If you are a bird watcher great place to spend sometime in the morning and evenings sipping some tea or coffee or if like there is a bar as well.

..and there are several super markets, banks [exchange], shopping mall all within walking distance.

I would definitely recommend to anybody on a budget.

Still being sharing bathroom and toilet I guess at-least the bathroom should be renovated.

Room Tip: If you are solo just get a dorm bed. most probably you'll be alone. Upstairs rooms and Dorm is...
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana, Slovenia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 1, 2013

This is an old building transformed into a hostel. The location is fine - close to a mall and just out of the center. A taxi takes about 5 minutes to the center if there are no traffic jams (rarely). You can probably walk downtown as well. The room we stayed in had 3 beds and another was provided so our family of 4 could easily stay in the room. This room also had a private bathroom with a hot shower.
The only problem was the sleep quality during the weekend when there was a loud party in a center in vicinity. On other nights it was calm and sleeping quite ok.
The staff is very helpful.
For the price we paid I give it a positive. If we return to Nairobi we would probably choose it again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 16, 2013

We found it difficult to find midrange accommodation in Nairobi. Hartebeest charges 40 USD on booking.com for a double with shared toilet/bathroom. The place has a hostel feel, with at least one dorm room, and two toilets plus one (hot) shower in the main building. Value wise it was the pick of the bunch, although with hindsight it would have been better and cheaper to camp at one of the handful of overlander friendly places in town. The place seems to be run by one poor woman, who juggled cooking, serving and front desk duties (we waited an hour for an average and pricey dinner). Rooms are basic and beds are clean. There is free and decent wifi, which is a big plus.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerville, Massachusetts
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 15, 2013

I've stayed at Hartebeest 4 or 5 times now, alone and with my boyfriend, and I will definitely go back again! I mostly stay in the dorm room (it's typically empty), though I've also camped out in my tent a couple times. Despite being on a very quiet street, it's incredibly convenient: close enough to walk downtown if you like walking, and close to Yaya, Prestige, and the restaurants that I frequent. The food is quite good (breakfast is included), though I agree with the previous reviewer that calling ahead is a good idea. I don't eat much meat, but they make a mean veggie curry with ugali (not on the menu). The rooms are clean, the bathrooms flush, and the garden is great for yoga. The staff is incredibly friendly and helpful. If you are on any sort of budget, GO HERE!

That said, a few small things could make this place so much better. The toilet seat was broken on 3 consecutive visits, the bedspreads are incredibly ugly, they only have white bread, when I ask for breakfast at 6am it is invariably a half hour late, they've let the landscaping and outdoor bar deteriorate since taking over the property, etc. Small complaints for the price, however.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 9, 2013

This place really needs to be commended. it is great value, has clean rooms, a filling breakfast, and fine cooking. the beds are clean and come with mosquito nets. the chef is also great and can whip up a great curry fish. he can be slow though so try to order ahead of time. the location is also much more convenient to Nairobi than the Wildebeest Camp which is out in Karen. the hot water is spotty, but there is a downstairs shower that you can also use. stayed in the dorm and the whole place to myself most nights. Take the 111 matatu into town and at the Railway station change to 125 or 126 to get to the david sheldrick elephant sanctuary or nairobi national park.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hartebeest Camp and Guest House

Address: Kibera Road, off Ngongad, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #43 of 94 Specialty lodging in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hartebeest Camp and Guest House 2*
Official Description (provided by the hotel):
Experience real African adventure. There is a reason that a stroll into the nature filled Hartebeest Camp and Guest House brings to a leisure and business traveler, romantic pairs, friends and families looking for the best place for a holiday in Nairobi. A quiet moment off-town city life reflection creates such a profound sense of well-being: nature is the great comforter. Embracing this philosophy, we have infused the aesthetics of our old town house with graceful, gentle sensibilities inspired by our very own Conservatory & Botanical Gardens. Featuring an ultramodern cottages and tended luxury tents, and stone house accommodation facilities in our guest house. We offer affordable accommodation that exceeds your expectations. At this half an acre piece of land in suburbs of the Nairobi city, our lavish rooms have been completed with modern technologies and conveniences, and the result is an immersion in luxurious, plush comfort naturally. We are simply the Hartebeest Camp. Located on Kibera Rd, Off Ngong Rd, about 5 km from the CBD and 5 minutes drive on a free flowing traffic from the city center. The camp is located about 23km from the Jomo Kenyatta International Airport and 8km from the Wilson Airport. ... more   less 
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