We paid $130 for an overnight, including the airport transfers. Not a good value at all. This is a bedroom in a smelly (from cooking) old house, located in a fairly scary looking slum. We did not feel very safe (not that we are particularly risk averse - we have walked around stonetown, kampala, arusha, johannesburg etc). The room was roomy, but very old, hot and full of mosquitoes. Bathroom was ancient as well, with a precariously rigged up shower heater. Breakfast was basic to say the least...
The owner charges $40 for the roundtrip drive from the airport (about 10 mins each way) - outrageous! For the same price, we got an airport taxi to Kampala - a drive of nearly 2 hours (and gas is even more expensive in Uganada). She pays about half as much to the taxi driver. And to top it all, the driver was late picking us up at the airport - leaving us to try to scramble for alternatives (note - nobody will know where this place is).
For the money, would strongly recommend staying elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Thank you very much for your review. We appreciate it.
We at the Southhood Guest Villa take our guests very seriously are always looking to improve our services to make our guests feel as comfortable as they possibly can.
However, please allow us to say that we doubt that this review is meant for The Southhood Guest Villa. First, we have not hosted any couple from Dubai in the month of December. Secondly, we feel that this review is a misrepresentation of our facility. The Southhood Guest Villa is a modern facility located in a serene middle class neighborhood that is home to big names like Ole Sereni, The Boma, Eka Hotel. We are located behind Airtel building, one of the major Telecom operators in Kenya. We are a stone throw away from the busy Mombasa road and next to a modern Winners Chapel church that sits 30,000 people. Hence we are not located in a slum. The neighborhood is secure, never had a security incident. Our rooms are modern with modern bathrooms by all standards. While we understand that we have mosquitoes in Nairobi, we have provided mosquito nets in all our rooms and we provide mosquito repellants on request.
We outsource our transport directly from the airport and they charge $20 per trip. We endeavor to offer exemplary service to our guests and punctuality is our number one priority. Our website and what is featured is a total true representation of our facility.
The management at The Southhood Guest Villa wishes to assure BigDiveNut and all our valued guests that we are looking into the issues he has raised and will address them immediately- if indeed this review was meant for The Southhood Guest Villa.
Again we thank you very much for you review and hope you consider giving us a second chance.
Owner, Southhood Guest Villa
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.