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“"Excellent"” 5 of 5 stars
Review of PrideInn Hotel Lantana Suites

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PrideInn Hotel Lantana Suites
4.0 of 5 Hotel   |   East Church Road, Westland's, Nairobi 00200, Kenya   |  
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Hotel amenities
Ranked #31 of 102 Hotels in Nairobi
Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
“"Excellent"”
5 of 5 stars Reviewed February 18, 2014

I must say it was a very good stay for me and my family.The reception was very fast since we had come from Masaai Mara after the long bumpy ride.The food was excellent and on time.The room was Big and spacious for me and my family.The shower was good and hot water was instant in room 104.Oooh the swimming Pool was very clean with the warm water.The breakfast was good also I loved their Indian speciality "Dosa" it was very nice.Generally my experience was very good and I will definately recommend my friends and colleagues.

Stayed February 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lantana2014, Manager at PrideInn Hotel Lantana Suites, responded to this review, February 26, 2014
Dear Esteemed Guest,

We thank you for taking your time to express your delight regarding our Prideinn Lantana Suites services.We are glad that you enjoyed your stay and everything was okay.We await to host you once again on your trip to Nairobi.Thank a lot for your feed back.

Regards,
Morris Kitheka,
General Manager,
Prideinn Lantana Suites,
EastChurch Road,
Westlands,Nairobi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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24 reviews from our community

Traveler rating
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    1
    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Nairobi, Kenya
1 review
5 of 5 stars Reviewed February 17, 2014

The last time I was booked here it was not as beautiful as it is right now.I must commend the management for the good work of the New health club with a heated pool which is just amazing.The service at the restaurant is equally good.The receptionist by the name Christine was very helpful when I requested for anything.The hotel is as usual very quite And peaceful which is what any business traveller needs after a long day of business meetings.Its just wonderful!!

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria, South Africa
1 review
5 of 5 stars Reviewed January 20, 2014

I stayed in a two bed room suite over December Holiday with my family and i was really happy with the service. The food was excellent especially the buffet in the morning; there was wide variety to choose from. The menu is also extensive for dinner and they have complimentary room service which always worked best for me (Thanks Ruth).
Our suite was very spacious with a good view of the sunset and i always felt at home for the three weeks i was there.
I left just before the Gym and the swimming pool were open and these will just make it perfect for your stay.
My gratitude to the entire team especially the General Manager Morris, for making our Holiday a memorable one. Every time we were coming from the day tour and shopping from the city the staff always smiled at us and we felt like a family to them. We had planned to visit other hotels but we felt secure here and at home.

Room Tip: Ask for a room on the lower side for a better view. If you are staying over a month, as for the mo...
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 8, 2013

I stayed at Pride Inn because the organization I was consulting for booked it. I have never stayed in Nairobi and will never stay again. I was taken a back by the reviews before arriving and was hoping the construction was complete. Unfortunately it was not even after 5PM on a Saturday evening and before 8 AM on Sunday morning construction was on-going. I constantly had no power. It took over an hour to have appetizers made on my arrival and over 2.5 hours from drinks order come the team constantly saying they it would be 10 minutes. I had to walk back to reception to get my passport though reception had promised to bring it to me. After a few days I checked out. My organization was supposed to pay for my hotel but they didn't so I provided by credit card details. I was charged and received confirmation from my credit card company of the authorization only to hear from Pride Inn a week later they had not received my payment and requesting that I do a bank transfer. I told them it was strange and we tried the transaction again and it went through. Now I've been charged twice and despite the hotel promising to reimburse me still nothing. And I was even charged for the last night that I didn't stay. I do not recommend this place for any business traveller if you plan on being productive for your stay.

  • Stayed October 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2013

it really amazing to see a new look of buffet variety and set up,Ive always been a royal client at the apartment but this time round my family were so amazed about the whole service from the staff team and more from manager Winston whole really assisted us without complaining despite busy morning b/fst

Thank you to pride inn lantana and ill always come back and refer your services to all who need superb service offered by Winston and his team

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eldoret
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2013

We had been booked by our company.The check in process was very fast after a long journey of driving.The rooms were very nice and spacious with a very big screen.The dinner was super the waiter who served us Mr.Joshua was very helpful to us and served us with a smile.The laundry services were excellent.It was a surprise to get free ironing services for my creased shirt from my suitcase.Though the swimming pool and the state of the art health club was on the polishing stage for use by guest like us,we hope it's going to be ready by December as promised by the Manager.it was generally an Excellent stay.Keep it up!!I will recommend anyone to use your facility.

Stayed November 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaipur, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013

i can say all that i want to say for PrideInn Lantana Suites, but words cannot describe how excellent this property is for a business traveller. Its like see it to believe it. They have excellent staff and espesially the general manager Morris who was very accomodating. you would always see him around asking all guests if there was anything that he could do to make the stay better and once or twice i asked him for a couple of things, they were done immediately. the staffs are very motivated and always smiling. the wifi and breakfast are superb. the only disadvantage whilst on my stay there was that they were finishing their construction so it did become noisy sometimes but by the time i was checking out they were complete. i will be going back kenya in january again and i look forward to staying there

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about PrideInn Hotel Lantana Suites

Address: East Church Road, Westland's, Nairobi 00200, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #31 of 102 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PrideInn Hotel Lantana Suites 4*
Official Description (provided by the hotel):
The New Prideinn Hotels & Conferencing Lantana is an all suite Hotel which includes a separate living room, dining room, Kitchen and bedroom, and are equipped with wireless high speed internet and Direct Dial Telephone Line. ... more   less 
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