I stayed at Pride Inn because the organization I was consulting for booked it. I have never stayed in Nairobi and will never stay again. I was taken a back by the reviews before arriving and was hoping the construction was complete. Unfortunately it was not even after 5PM on a Saturday evening and before 8 AM on Sunday morning construction was on-going. I constantly had no power. It took over an hour to have appetizers made on my arrival and over 2.5 hours from drinks order come the team constantly saying they it would be 10 minutes. I had to walk back to reception to get my passport though reception had promised to bring it to me. After a few days I checked out. My organization was supposed to pay for my hotel but they didn't so I provided by credit card details. I was charged and received confirmation from my credit card company of the authorization only to hear from Pride Inn a week later they had not received my payment and requesting that I do a bank transfer. I told them it was strange and we tried the transaction again and it went through. Now I've been charged twice and despite the hotel promising to reimburse me still nothing. And I was even charged for the last night that I didn't stay. I do not recommend this place for any business traveller if you plan on being productive for your stay.
- Official Description (provided by the hotel):
- An intimate hotel that offers guests with discreetly luxurious location on East Church Road in the Westlands. PrideInn Lantana is all ensuite that provides a separate living room, dining room, kitchen and bedroom. Free wireless high speed internet, Direct Dial Telephone & 42 flat screen TV. We offer a fully equipped gym with steam room & sauna & outdoor heated pool. ... more less
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