By far the worst experience I have ever had in a hotel
Location of the hotel is okay though most taxi’s find it hard locating the place
The breakfast is okay and the kitchen staff are friendly
- Very unwelcoming receptionists though I must point out its one particular lady, the rest are fine and the night staff are exceptional.
- Made a reservation and yet when I arrived 1st time there was no room, 2nd the reserved room was not available and the final straw was the 3rd time where I was made to sit for 2 hours after 8 hour flight while they cleaned my room despite having made a reservation days in advance.
- The room was sub-standard, reeking of cigarettes and the toilet is forever breaking
- The shower head need replacing and the shower curtains just look unhygienic.
- They are currently constructing a gym right next to the outdoor restaurant/kitchen so be prepared for dust.
- The rooms are set up like apartments but with a kitchen that has no fridge or cooking utensils
- Noise levels from the construction
I wouldn’t recommend anyone to stay at this hotel as it’s expensive and the services they provide don’t match up to what you pay.
- Official Description (provided by the hotel):
- The New Prideinn Hotels & Conferencing Lantana is an all suite Hotel which includes a separate living room, dining room, Kitchen and bedroom, and are equipped with wireless high speed internet and Direct Dial Telephone Line. ... more less
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