I have just returned from a week at the Eka Hotel and had a first class experience all round.
The room was modern, everything worked (including an HDMI link from the desk to the room TV; I was able to run both my laptop and iPad onto the big screen to watch films, even the shower wasn't the usual hotel lottery of freezing/roasting/on/off. It was also good not be be limited to a single device on wifi, I was unning three or four most of the time with no problems.
But it was the staff who shone. One morning there was a problem with my lift to a client, and when no solution could be found the duty manager, George (sorry, George, I didn't get your last name) took responsibility and drove me himself. It was an attitude which seemed to be prevalent elsewhere too.
That's the kind of service which makes a hotel really stand out.
- Official Description (provided by the hotel):
- Eka Hotel a Nairobi hotel is ideally located along Mombasa Road in Nairobi the capital city of Kenya. It is situated minutes away from the Jomo Kenyatta International Airport, 5km from Wilson Airport and 5km from the bustling central business district. If you are looking for safari hotels, Eka Hotel is within easy access to the city’s many attractions and entertainment venues which make Eka Hotel an ideal safari accommodation hotel. ... more less
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