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“Hotel ok, staff great, but you do not sleep” 2 of 5 stars
Review of Eka Hotel Nairobi

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Eka Hotel Nairobi
4.0 of 5 Hotel   |   Mombasa Road, Nairobi 27695 - 00506, Kenya   |  
Hotel website
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Hotel amenities
Special Deal
COMPLIMENTARY BREAKFAST
Ranked #21 of 111 Hotels in Nairobi
Cancun, Mexico
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Hotel ok, staff great, but you do not sleep”
2 of 5 stars Reviewed September 12, 2013

..as there is a structural fault in the building. Sound proofing is good with respect to the external parts, but non existent with respect to doors! The doors themselves are pretty heavy and you hear them slamming continuously as if it was your own door which keeps slamming. Moreover, you hear everything people say. As a number of visitors come or leave at improbable hours, given the proximity of the airport, if you want to sleep, save yourself the almost 200 dollars and go elsewhere.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
    78
    130
    38
    14
    6
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32
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23
95
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Bangkok, Thailand
Top Contributor
69 reviews 69 reviews
44 hotel reviews
Reviews in 40 cities Reviews in 40 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 8, 2013

This is a relatively new hotel that is fairly close to the airport on the south side of the city. The design is modern and comfortable. Staff are extremely helpful and friendly. The meals were all pretty good. Conference facilities were comfortable and reasonably priced, compared to other venues we looked at. Internet was free and fairly good. The hotel will also provide you with an ethernet cable to connect directly in your room, in addition to the WiFi.

A few things that could be improved though. The beds were extremely hard, so if you do not like hard beds this might not be the place for you. The hotel staff did bring me an extra comforter to try to pad my mattress a bit, which was nice although did not soften it enough for my tastes. The shower head is on the ceiling and aims straight down, which I prefer less than angles shower heads, although there was plenty of hot water. As other people have mentioned, the doors close really loudly, so if you happen to be on the same floor as a tour group that is leaving early in the morning you are going to be constantly awakened by the banging doors.

If I had to come back for a conference, I would, although I would want to make sure that they've diversified their mattress types a bit more. I probably would have given this hotel a 4 if it was not for the mattresses, which really affected my sleep quality.

Room Tip: Rooms 300 through 308 (even only) have a shared terrace with tables and chairs that overlook the poo...
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed September 6, 2013 via mobile

If you are a business trip look elsewhere
Walls are paper think
Room doors are so poorly fitted that you can hear everything not to mention they bang loudly
Oh and if some locals start fighting in the hallway at 5 am don't call management they won't do anything about it- even after 3 calls.

  • Stayed September 2013
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajkot, India
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 6, 2013

Good hotel for those who land in Nairobi and then start their safari. We were here with our Group of 19 members, and all the group members had a pleasant stay. Hotel has good ambiance, food, rooms. We had a stay for only one night at this hotel and then to Masai Mara National Park.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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dublin
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 4, 2013

This hotel would have scored higher but the lack of sound proofing and black out curtains from the bedrooms is an issue.

Hotel staff are fantastic, food from the breakfast buffet was good, dinner buffet excellent and really good value.

Security is good and there is a great american diner attached to the hotel,

If only the rooms walls werent so paper thin.

Room Tip: Bring ear plugs
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 3, 2013

Just stayed a total of 4 nights on 3 different legs of my recent safari at the Eka. The hotel itself is fine -- very close to the airport -- and not having to drive through downtown Nairobi traffic to get to the airport is a very good thing! The rooms I had were quiet and clean, but the mattress gives new meaning to the word 'firm.' 2 out of my 3 stays the elevator worked. The staff is very helpful and courteous. The buffet leaves much to be desired, though. At breakfast it's fine, but watch out for dinner. Tasteless is the best I can say for it. I never could eat anything other than from the soup and salad sections. The in-hotel restaurant called "Soaring Eagle Spur" was quite good. Had a burger there on my last evening and it was excellent!

Room Tip: If you want more quiet, ask for a room away from the street (there's a very busy street at the f...
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  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona
Top Contributor
71 reviews 71 reviews
24 hotel reviews
Reviews in 42 cities Reviews in 42 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 3, 2013

It was a good relaxing place in the chaos of Nairobi. Although the staff was a little bit inconsistent when providing information (sent to the bathroom when asking for the front desk, sent to the wrong room elevator, advised breakfast started at 7:00 when in fact it was available at 5:30), the few hours that we spent at Eka were nice. Even the hamburger place was terrific for a nice meal with my son. The only down point is that even though it is very close to the airport, traffic in Nairobi is crazy and the airport, now working from provisional tents after the fire, is very unorganized!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eka Hotel Nairobi

Address: Mombasa Road, Nairobi 27695 - 00506, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 111 Hotels in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eka Hotel Nairobi 4*
Number of rooms: 170
Official Description (provided by the hotel):
Eka Hotel a Nairobi hotel is ideally located along Mombasa Road in Nairobi the capital city of Kenya. It is situated minutes away from the Jomo Kenyatta International Airport, 5km from Wilson Airport and 5km from the bustling central business district. If you are looking for safari hotels, Eka Hotel is within easy access to the city’s many attractions and entertainment venues which make Eka Hotel an ideal safari accommodation hotel. ... more   less 
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