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“Expensive and noisy” 3 of 5 stars
Review of Eka Hotel Nairobi

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Eka Hotel Nairobi
4.0 of 5 Hotel   |   Mombasa Road, Nairobi 27695 - 00506, Kenya   |  
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Hotel amenities
Ranked #21 of 125 Hotels in Nairobi
Sacramento, California
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Expensive and noisy”
3 of 5 stars Reviewed June 20, 2013

Nice and safe property. Rooms are clean and Beds are comfortable. Good breakfast and pool area, but the gym is poor. Expect to pay A LOT of money to eat at this place. Since you are away from anything, you have to eat at this hotel and they got you! Another draw back is the internet which is unreliable. It seems to work better in the middle of the night. But in the day time, good luck.

My room also overlooked a construction area next to the hotel which was noisy.

Although it is a nice hotel, I gave it only 3 stars because of the lack of internet, noise and expensive food options.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, June 26, 2013
Dear Worldburn,
Many thanks for your positive feedback which we sincerely appreciate.
In respect to your experience, please note our internet services are also being affected by the on-going road expansion construction, which is temporary. In addition, we are upgrading to ensure excellent coverage and speed.

Your feedback is of great value to enhancing our services and we look forward to hosting you and your friends next time in Nairobi.
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328 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Norway
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 17, 2013

We spent two nights there with 10 days in between. Very friendly staff both at the door and at reception area. Waiters are knowledgeable and efficient. Good quality food at the restaurant. There is a nice pool area outside with what seemed to be sufficient space and deck-chairs. Hotel security checks every vehicle entering through main gate. Hotel is located 10 minutes away from airport which is convenient. Can be recommended.

Room Tip: Rooms towards pool area are more shielded from traffic
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, June 24, 2013
Dear NorwayPer,
Greetings from Eka Hotel Nairobi. Thank you for choosing to stay with us over your Nairobi visit. We appreciate your comments on our staff, cuisine, ambiance and security.

We assure you on our commitment to enhance our guest's experience and look forward to hosting you and your friends next time you are in Nairobi.

Thank you!
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NAIROBI
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 3, 2013

EKA HOTEL has been my preference for all my clients on their last night in Kenya. i love the convenience since am totaly sure they cant miss their flight not to forget their hospitality to my clients.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, June 24, 2013
Dear Joseph,
Thanks for your great support which we greatly appreciate. We look forward to an opportunity of meeting you next time at Eka Hotel.

Thank you!
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Espoo, Finland
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 1, 2013

I spent six nights in Eka hotel on business trip in Nairobi. Service was excellent and staff very friendly, rooms are spacious and beds very good king size. Breakfast and dinner were great. Only downsides are that Wifi doesn't work properly in rooms, but luckily there was a wired option as well that I could use with my laptop. Eka-hotel is also quite a far away from downtown Nairobi which is both good and bad. Good in a way that air is much cleaner here and the area is more peaceful. However, commuting to downtown in mornings and back in the afternoon might be a pain. It can take anything between 30 and 90 minutes for this 7 kilometer trip because of the traffic.
I'm glad to recommend this hotel to anyone visiting Nairobi. Very nice experience!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, June 24, 2013
Dear Lari,
Thank you for sharing your Eka Hotel experience and great recommendation which we sincerely appreciate.

Kindly note we are working on plans to upgrade the wireless internet connection so that our guests can enjoy both options of internet wireless and LAN connectivity seamlessly.

We all look forward to hosting you and friends at Eka Hotel next time in Nairobi.

Thank you
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Lutherville, Maryland
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 30, 2013

I booked on line because I need to be close to the airport and I never received a response to the inquiry I sent through the hotel's website (they still have not replied... and it is over one week ago that I wrote). There is no airport shuttle / dedicated taxi service from Jomo Kenyatta Int'l Airport, which is unfortunate. The taxi ride to the hotel was only about 12-15 mins (starting at 2130 hrs) but was Ks 1,800 (booked inside the airport, not curbside). The hotel had my reservation in the system and the room was clean, the mattress nice and firm and the wi-fi connection in the room was good (but spotty in the restaurant). There are two restaurants - one is open until 2200 hrs and is "asian fusion" and the other is open until 2300 hrs and is burgers, pizza, etc. I chose the latter, given the hour. Food was, meh, but the beer was cold and the service was very friendly. Check out the next day at 0600 was a breeze (payment in advance).

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, June 24, 2013
Dear Matt,
We apologize for that delay that happened while you tried to book with us. Kindly accept our invitation to contact us for a discounted airport shuttle the next time you are in town.

Other than that I see that you had a nice stay at Eka Hotel and we do hope that you will visit again soon

Thank you
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Nairobi, Nairobi, Kenya
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 30, 2013

Was amazing. The room was huge and clean with great features. The room service was prompt and paid attention to detail. The food was great and the wine selection was pretty good.
I genuinely loved it!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, June 24, 2013
Dear Elenor,
From the entire team of Eka Hotel we appreciate your comment
and invite you to visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Nairobi, Kenya
1 review
5 of 5 stars Reviewed May 29, 2013

I stayed here for one night and was Very impressed with the Eka Hotel, friendly and helpful staff, great dining options and the rooms have everything you need including free WiFi and a good selection of tv channels. Would absolutely stay here again and would recommend it for travelers.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, June 24, 2013
Dear Warucu,
Thank for your positive review about our Hotel. And we invite you to communicate with us on your next visit so that we can appreciate you more. Your most welcome on your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eka Hotel Nairobi

Address: Mombasa Road, Nairobi 27695 - 00506, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 125 Hotels in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eka Hotel Nairobi 4*
Number of rooms: 170
Official Description (provided by the hotel):
Eka Hotel a Nairobi hotel is ideally located along Mombasa Road in Nairobi the capital city of Kenya. It is situated minutes away from the Jomo Kenyatta International Airport, 5km from Wilson Airport and 5km from the bustling central business district. If you are looking for safari hotels, Eka Hotel is within easy access to the city’s many attractions and entertainment venues which make Eka Hotel an ideal safari accommodation hotel. ... more   less 
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