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“Excellent service and great staff” 5 of 5 stars
Review of Eka Hotel Nairobi

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Eka Hotel Nairobi
4.0 of 5 Hotel   |   Mombasa Road, Nairobi 27695 - 00506, Kenya   |  
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Hotel amenities
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Easter Offer! 6% Discount
Ranked #19 of 92 hotels in Nairobi
Toronto, Canada
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
“Excellent service and great staff”
5 of 5 stars Reviewed February 22, 2013

Was here and its just beautiful. the food is wow...the staff are wonderful and its near the road. This is a superior 4 star even if they just rate themselves 4*. Its near the airport trust me...its the best for your 1st night or last night in nairobi. You will not drive long to the airport.

Room Tip: Get a suite at once!
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Bellevue, Nebraska
Top Contributor
94 reviews 94 reviews
20 hotel reviews
Reviews in 46 cities Reviews in 46 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 17, 2013

The Eka is more than half way between the airport and down town Nairobi. The location is good as a jumping off point to visit parks. The Nairobi traffic is terrible so if you can avoid going through the city during the week do so. We arrived on a Saturday night and then toured the Nairobi sites on Sunday which was perfect. The hotel is new so the rooms are very nice. The staff, especially the food cooks and the cleaning staff, were extremely friendly and helpful. There is free WiFi, just get the password at the front desk. There's a nice pool and very small landscaped area surrounded by a wall. The surrounding area has a lot of construction but there wasn't any noise. There is also a small workout room with three machines overlooking the pool. Excellent security. Not only are all vehicles inspected and signed in, there was a security officer patroling the faciltiy. The food was good, buffet style. We also ate in there restaurant with an American Indian Theme. The food was excellent. Hambergers, chicken and mexican was all very good. The only issue we had was with our room key, which seemed to deprogram easily and our request to get a hair dryer sent to the room. It took three requests for it to finally arrive. Since we were starting and ending our two week Kenya trip at he Eka, we were able to leave a bag at the hotel with our winter clothes. I'd reccomend staying here for it's location and newness. As a side note, if you're a birder and want to get an early start on your species list, you can bird right over the back wall which looks out over an empty lot and a small pond. We identified 25 different species of birds before breakfast!!!

Room Tip: All rooms seemed to be quiet and convenient.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Nairobi, Kenya
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 15, 2013

We had a good dinner time at the hotel. When i called to make a reservation, the phones were promptly picked and we appreciate the assistance in getting the reservation. Eva thanks for the assistance. I think, as admitted by one of your staff, you received too many guests than expected and this brought about confusion. The sitting arrangement could be better esp. during a valentines dinner. Sitting facing each other with a table in between creates a distance and it doesn't feel like a conducive environment for bonding not to mention the uncomfortable seats. Food ran out at some time. Your parking lot leaves a lot to be desired. Please make plans to build extra parking as oppposed to parking cars by the roadside. Other than this, it's a good place and will visit your pub.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 11, 2013

Very convenient hotel near de airport, ideal for late arrivals like mine or mid night departures. This is a fairly new hotel, excellent customer service, eager to please you. Wifi is free but slow and disconnets frequently. My room a two twin beds was toward the small size and if you share the room as I did, space is limited and so is privacy since shower and toilet rooms have glass dividers and are incorporated in the room.

Food at the restaurant is very good, in my case a buffet dinner cost US$ 35 without drink or tip.

As in all Kenya, the best is their people.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2013

First time staying here. On arrival, security seemed very adequate. Lobby is very well appointed and clean as are the rooms.Staff was very friendly. Hotel seems to be fairly new as the rooms are fairly modern looking and the air conditioning worked so well that I had to turn it off. Didn't have the opportunity to try out the restaurant but heard good things from other guests. For an airport hotel, this one is definitely worth staying at again. I would definitely recommend it!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai, United Arab Emirates
Top Contributor
52 reviews 52 reviews
50 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 2, 2013

This is hotel is less than ten minutes drive from the international airport, very modern, nicely furnished and clean though pricey but probably reasonable for Nairobi it seems! Free wifi with good connection, decent TV and channels, comfortable bed and shower and good room service (good beef served by Spur). They put me on the ground floor so views weren't that great. Very secure hotel which provides peace of mind to those concerned.

Room Tip: Airport shuttle is 20 USD, but book well in advance. Cheaper than getting taxi. Get a room above the...
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2013 via mobile

Close to air port and relaxing hotel. Staff were very friendly and management were obviously pushing the customer service. However room service was extremely slow even just getting someone to fix our air con. There is a spurs steak house connected to hotel which was fine to eat at. No real complaints. Rooms were nice, bed was comfy, I stayed at the Hilton in the city when arriving and eka goral is an absolute palace compared to the Hilton.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Eka Hotel Nairobi

Address: Mombasa Road, Nairobi 27695 - 00506, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 92 hotels in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eka Hotel Nairobi 4*
Official Description (provided by the hotel):
Eka Hotel a Nairobi hotel is ideally located along Mombasa Road in Nairobi the capital city of Kenya. It is situated minutes away from the Jomo Kenyatta International Airport, 5km from Wilson Airport and 5km from the bustling central business district. If you are looking for safari hotels, Eka Hotel is within easy access to the city’s many attractions and entertainment venues which make Eka Hotel an ideal safari accommodation hotel. ... more   less 
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