I have been to most of the city hotels in Nairobi and there is something unique about the new Eka Hotel that cannot go unmentioned - the genuine hospitality. It is the only hotel where you are flattered by the warmth of hospitable staff regardless of their rank or chores. As most of the hotels tend to reserve smiles and greetings at the front office and the restaurant, Eka has leveraged this across every department.
Imagine a hotel where security personnel greet, welcome and tell you their name before conducting a security procedure and after a thorough security check, they apologize for taking your time and then give you precise direction of where to park your car. A similar experience is replicated in the beautiful corridors, foot paths and virtually everywhere in the entire hotel.
While I was being taken round the hotel, it was unbelievable to see the cleaning and other support staffs pause and say Hi. The front office is the hub of warmth and comfort and so is the restaurant. I have never seen this kind of leveraged hospitality and warmth in any other city hotel. It is a very comfortable feeling.
The ideal location 7 kilometers from Jomo Kenyatta International airport and 5 Kilometers from city centre makes Eka hotel easily accessible while the diverse scenic views from the rooms come as complete complimentary garnish.
The already complete rooms in the southern wing overlooking Nairobi national park are amazingly luxurious. With adjoining doors, the rooms are ideal for families as well as single and double occupancy. Each standard room is equipped with internet both wireless and cable, own-choice-stock minibar, romantic open plan bathroom, fine linen coupled with great décor.
If you are looking for a place for conference or just a small board meeting, then Eka is the best choice. With five conference rooms complete with ultra modern conferencing facilities including laptops, internet, LCD projectors and comfortable seats to mention but a few, you can be sure your conference or meeting at Eka will not be a disappointment.
The northern wing overlooking the city and the swimming pool is yet to be complete. Susan who hosted me in my show-round endeavor told me that the wing will host deluxe and en-suites with every room furnished with a separate living room, coffee maker, mini-bar and exclusive luxury among others.
The rooms at 3rd floor in the southern wing have the best view for Nairobi National Park
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.