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“From great to horrifying” 3 of 5 stars
Review of Sippers

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Hurlingham, Nairobi, Kenya
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Ranked #259 of 320 Restaurants in Nairobi
Cuisines: International
Restaurant details
Berlin, Germany
3 reviews 3 reviews
3 restaurant reviews
“From great to horrifying”
3 of 5 stars Reviewed January 11, 2014 via mobile

So I always visited sippers for their steak,boy do I regret this day,got there at around 3pm,despite standing next to my seat for 15minutes writing in my table with my finger " wipe me" no one noticed me ,they're was only one other table occupied by 3gentlemen so its not that it was busy,so I took my wet wipes n cleaned my table then sat down,took my iPad and started checking my emails,a waiter showed up 40minutes later and asked me if I had been served,which was quite annoying,I complained abt how long I've been there but I think I was speaking Italian,he seemed not to understand,so I ordered for a cocktail which was great,then ordered for food,this time round a waitress was sent to my table,naturally if you order for a steak its up to the waiter/ waitress to ask how I want my steak done,not this one,..so I pointed out a steak Diane,the food took so long I forgot I had ordered when it was brought it was all wrong,mushrooms sauce on top very disgusting mashed potatoes the site made me gag,plus the waitress gave me such an attitude for a minute I thought she was paying my bill,I sent the food back ,when it was brought I had no cutlery,it took the manager noticing that I was only staring at my food ,when my friends arrived their food took an hour ,I have never had such a traumatic experience and I stopped going to sippers after that,your service is crap your food even crappier n your staff need an attitude adjustment not all some,and you need to serve your steak the way it used to be and maybe warn hungry customers that your kitchen is at the airport,n for crying out loud that music sucks,can't REM your managers name but he was genuinely concerned thou I got no apologies,Sippers is a great place ,but men you guys need to wake up

  • Visited November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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Date | Rating
  • English first
  • Any
English first

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