We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice place to stay” 5 of 5 stars
Review of Reata Serviced Apartments

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save Saved
You added Reata Serviced Apartments to your Saves list
Reata Serviced Apartments
Ralph Bunche Road | P.O.Box 540-00621, Nairobi 00621, Kenya   |  
Hotel amenities
Ranked #10 of 105 Hotels in Nairobi
wallington England
Top Contributor
97 reviews 97 reviews
72 hotel reviews
Reviews in 74 cities Reviews in 74 cities
110 helpful votes 110 helpful votes
“Very nice place to stay”
5 of 5 stars Reviewed February 9, 2014

I stayed here for one night before starting an overland tour from a hotel just around the corner,which got horrific reviews, so did not want to stay there, and I was very glad I did. The room was spacious and very clean and comfortable. The staff were lovely, and thanks so much to Elizabeth who was wonderful, and arranged my pickup at the airport for me, which as a single woman arriving at 11pm was important to me. I would not hesitate in staying again, and just regret not staying longer, she even arranged a member of staff to assist me with my bag to the meeting place and my tour. Thanks so much.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Reata Serviced Apartments, responded to this review, February 14, 2014
Dear Dowse,

Thank you for your review.
We appreciate your feedback as it enables us to continuously align our products and services to exceed guests expectation.

It was a great pleasure hosting you and look forward to welcoming you.

Kind Regards
Michael K.
General Manager- Reata Serviced Apartments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

42 reviews from our community

Traveler rating
    25
    16
    0
    0
    1
See reviews for
4
8
8
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Any
English first
Kampala, Uganda
1 review
5 of 5 stars Reviewed December 13, 2013

We enjoyed our stay at Reata. It was a beautiful, clean and private place with excellent service. The amenities were unique and great. It is located in a serene environment. We got real value for our money.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Reata Serviced Apartments, responded to this review, January 9, 2014
Dear Sylvia

Thank you so much for your review.
We are delighted that you enjoyed your stay with us and also happy that we met your expectations.
Thank you for choosing Reata to be your home away from home.

We do look forward to welcome you back.

Kind Regards
Michael K- General Manager Reata Serviced Apartments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Bahrain
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 4, 2013

I have stayed at Reata Apartments many times but never got round to write a review.

I highly recommend staying at this place. Very cosy, secure and amazing warm attitude of the staff including Elizabeth at the reception :-)

It's also a serviced apartment with a choice of room service for guests who don't want to use the kitchen facilities.

I have to point out that, the management ( if possible ) should negotiate with the on site taxi service to lower the rates for Reata Guests. I do know NBO is expensive and traffic crazy but taxi rates are just too high!

Looking forward to making my next reservation.

Room Tip: I have clicked on the swimming pool rating by mistake and cannot remove it. I love this place and I...
See more room tips
  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Reata Serviced Apartments, responded to this review, January 9, 2014
Dear Allure

Thank you for taking time to write your review dated 4th December 2013.
Thank you also for giving us the priviledge of being your home in Nairobi.

We are delighted that you have always enjoyed your stay with us and look forward to welcoming you back again.

King Regard
Michael K-General Manager Reata Serviced Apartments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tibau de sul
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 24, 2013

I stayed there a couple of nights when arriving for the first time in Kenya and Nairobi. It's nice to have a quiet place home away from the city dirt and hustle and bustle.,I would recommend it. The only thing I could say is it is a little pricey .

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Reata Serviced Apartments, responded to this review, January 9, 2014
Dear Darren,

Thank you for recently staying with us.
We hope you had a pleasant onward journey and that we will have the opportunity to welcome you back again.

Thank you for choosing Reata to be your home away from home.

Kind Regards
Michael K- General Manager Reata Serviced Apartments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 21, 2013

I have stayed in many apartment / hotels in Nairobi and have just found the Reata. At check in the receptionist dealt with the formalities swiftly and within a few minutes i was in the sumptuous comfort of the quiet and peaceful apartment, at the back of the block.This place is spotlessly clean with a satellite TV, in the living area and in the kitchen there's a cooker, microwave, fridge, kettle full cutlery glasses crockery etc. Large double bed room with ample closet space a safe and iron plus board. Very clean modern bathroom with a full pressure shower even on the top floor. The restaurant provides a great selection of food, and its good and fresh tasting there is also tea, coffee as well as a bar. When its closed there is excellent room service. Strong Wireless internet throughout and plenty of power outlets in the restaurant and terrace for keeping the technology charged. Common areas are tiled and stylish. There is a taxi company based on site and reasonably priced, however the Reata is actually within a 30 min walk of town .All the staff are polite and friendly and always attentive. Top marks Reata, I will be back for sure

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Reata Serviced Apartments, responded to this review, January 9, 2014
Dear Martin

Thank you so much for your review on Reata Serviced Apartments.
We are extremely delighted that you enjoyed your stay with us.
We are pleased that we met your expectations.
Our Commitment and values is to exceed guest expectations.

We look forward to welcoming you back.

Kind Regards
Michael K-General Manager Reata Serviced Apartments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2013

Great value for money accommodation with a lovely restaurant or choice of room service at no extra charge.

The food was very good, the staff were extremely helpful and friendly and the room was spacious.

Would definitely stay again when I'm next in Nairobi.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed November 10, 2013

Easy going staff, comfortable room as well as the kitchen;
Short distance to the center of the city;
Nice food in the canteen with reasonable price;
Not to forget, a mini gym is helpful. Generally is excellent.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Reata Serviced Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Reata Serviced Apartments

Address: Ralph Bunche Road | P.O.Box 540-00621, Nairobi 00621, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #10 of 105 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Number of rooms: 29
Official Description (provided by the hotel):
The apartment complex comprises 28 one-bedroom units and 1 three-bedroom apartment over four floors. Each room is luxuriously furnished, with a fully equipped kitchen area, an ultra-modern living room and big-screen satellite TV, and relaxing bedroom. We also have a fully operational restaurant- The Bamboo- with an outdoor pavilion and a-la carte menu, as well as a sun terrace on the first floor. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Reata Serviced Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Reata Serviced Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.