We thought this place was very convenient, well presented and the staff very friendly. The restaurant food was lovely with no problem with gluten-free diet. The rooms were spacious and better than most hotel rooms for a few days stay. The kitchen did need a few repairs to the drawers but other than that everything worked well. The first unit we were in didn't have hot water but we were promptly transferred to another one with no fuss. would definitely stay there again.

Have stayed there 2 years running and recommended it to a couple of friends who didn't want to stay at the typical Nairobi hotel - they enjoyed it. A little overpriced (as are most things in Nairobi), but worth it for the friendly service, impeccable cleanliness, uninterrupted electricity and water supply, and secure area.

Expect tight quarters and low water pressure in shower. Note: no bath tub.

Restaurant food okay in a pinch.

Mattress a little too thin and uncomfortable, but linens clean.

Electronic safe very useful.

All staff from security to housekeeping, etc. very respectful and friendly: Josphat and Elizabeth were the very professional and personable front desk personnel who made my visit a pleasure.

I hope to make a repeat visit in 2013.

We were here for a business trip for three nights and it was perfect for that. Rooms large enough and nice little living area and kitchenette. Restaurant was fie - not fine dining but doesnt pretend to be - good honest food served 6.30am until 10.30pm. Tiny gym but there is the opportunity for treadmill, cross trainer bike and dumbells.

This place is not terribly fancy, but it is very nice for Nairobi. Reata can also pass for a boutique hotel - more than just a short term rental apartment. It's great for business travelers or families who are going to spend an extended period of time in Nairobi.

The rooms are very spacious with a full kitchen, large living room, dining area and separate bedroom. The bathrooms are small but nice.

The service is very good. The staff always wants to please and are generally very attentive. There is always someone at the front desk 24/7 along with a security guard who mans the front gate.

There is a nice restaurant and bar on the first floor which is very convenient, however, the food is not great. They serve meals from early in the morning until late in the evening.

The only cons are that there is no air conditioning and it can be a little noisy having to keep your windows open. There is also no concierge, although, the front desk is always willing to help. The hotel is fairly convenient to other places in Nairobi (depending on traffic) but there is not much within walkling distance.