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“A taste of African high life” 4 of 5 stars
Review of Safari Park Hotel

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Safari Park Hotel
4.0 of 5 Hotel   |   Thika Road, Kasarani | P.O. Box 45038, Nairobi, Kenya   |  
Hotel amenities
Ranked #25 of 100 hotels in Nairobi
London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“A taste of African high life”
4 of 5 stars Reviewed April 14, 2012

Gorgeous grounds, comfortable rooms - premier hotel - feel like you are in lap of luxury

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Ghent, Belgium
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 12, 2012

After the friendly, albeit a bit slow, check-in, a porter brought me to my room. The hotel grounds are huge, and the rooms are spread out over different buildings scattered around the terrain. Upon entering the room came a real disappointment. Now, call me spoiled, but a five star hotel that is practically located on the equator but doesn't offer aircon in the room, just a ceiling fan? That just doesn't seem right to me. To make things worse, the fan on the ceiling didn't seem to be working. I tried all the different switches, but though it did create a rather worrying rumble, it remained very motionless. I called reception who sent somebody over, who naturally repeated all the pushing of buttons I had already done, to come to the same conclusion as I did: the fan did not work. He assured me somebody would come to my room to bring me a portable fan. 10 minutes later reception called to say they had just ran out of mobile fans. Considering the room was extremely warm, I requested for another room. Reception was a bit taken aback by this, to them apparently, highly unusual request. I insisted, as I had no intention of spending the night slowly overheating in the oven that was my room. Finally they gave me another room, on the whole other side of the complex. A porter was sent over to guide me so I wouldn't wander of into the jungle or anything. Oh well...

The rooms are clean and spacious, but a bit old.

The hotel is a hotspot for conventions and business meetings, so expect lots of signs for receptions and people strolling arond in business suits.

Prices for drinks and services are okay. The breakfast buffet is huge and offers an interesting collection of Korean dishes (turns out the hotel is owned by Koreans).

There's wifi available throughout the grounds, but at 1000KES (around 10 euro) an hour, it's prohibitively expensive.

The grounds are well kept, and the swimming pool is very nice.

For those wanting to explore the city, beware, the hotel is a 45 minutes drive away from the city, and as it is a bit out of the way, you're gonna have to use hotel taxis to get around. Needless to say these will be more expensive than the normal taxi's.

All in all I guess it's an ok hotel to relax for a few days before setting of on a safari. If you get a room with a fan that is...

Room Tip: You should really go for the ones with a working fan...
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Winnipeg, Canada
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 5, 2012

The venue is like a paradise with beautiful green space, pools and calming waterfalls. The rooms are lovely, each with crisp white linens, fluffy white towels, wood floors, ceiling fans, and balconies overlooking green space. The Italian restaurant is especially good and the breakfast and lunch buffets are well above average. Hemmingway's Bar off the main lobby offers a great space and for a Tusker Light with colleagues after a day of meetings. But the real key to this hotel is the wonderful employees. They were consistently knowledegable, friendly and helpful. My friend lost her luggage and the hotel staff went above and beyond to help her contact the airport over several days to try and retrieve it (which she finally did). This is one of the most amazing places I've ever stayed and if you're going to Nairobi, you simply must give it a try! Asante sana, Safari Park!

Room Tip: There are no elevators so if you can't do stairs, ask for a main-floor room. The great staff wi...
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 28, 2012

I had a pleasant stay in this hotel, but found it more appropriate for tourists than for business. The hotel has a really beautiful garden, with pools, little bridges and exotic flowers, and different lodges and bars. It does have all necessary amenities for tourists coming back from the wild. On the other hand, it may not be perfect for business travelers. it is far from town and from the airport, noisy at night (music/disco), and food is not the best.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 10, 2012

We arrived at the hotel late one evening on the way to Masai Mara. We were greeted with refreshments by the hotel staff who were polite and friendly. The check in process went smoothly. The room (508) was spacious, had a t.v with English channels, a safe, a mosquito net (although not needed, there weren't any mosquitoes) and a balcony. The surroundings were very green. The hotel breakfast area was spacious. The breakfast itself was also good. My only complaint would be the sheets, towels and the bathroom - didn't look very clean (probably were clean but looked old, stained and worn out).

Room Tip: we stayed in 508
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire England
Top Contributor
91 reviews 91 reviews
43 hotel reviews
Reviews in 61 cities Reviews in 61 cities
223 helpful votes 223 helpful votes
5 of 5 stars Reviewed March 5, 2012

We stayed for one night in February prior to commencing a weeks safari. We arrived at 8.30 in the morning after an overnight flight from London. We were taken to a room within 15 minutes of arriving. This was very impressive for this time of day. The room was large and had a nice balcony. After a sleep we explored the grounds which are both very large and very attractive. We took a couple of drinks on the bar verandah. The trees and plants around this were stunning. We ate at the Nyama Choma Ranch which was a real feast. The staff were extremely attentive and both the band that played during the meal and the Safari Cat Show were the highest quality. It was an excellent evening.

The only down side to the hotel was the swimming pool. I cannot believe that anyone has had the courage to enter the water for a considerable time.

Overall, our short stay was really good.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 22, 2012

Traveling with my 81 year old mother in January, we stayed at this lovely hotel for three nights. It is surrounded in beautifully planted grounds, and has many amenities that are available for your enjoyment. The staff were quick to respond to requests and always pleasant and very helpful. The fact that the hotel had four restaurants in its complex, one each of African, European, Italian and Asian cuisine, made it super convenient when we came in late each evening after fighting traffic to return.

The main problem with the hotel is location. The traffic in Nairobi is horrendous. Think LA rush hour x 2 (but without any honking of horns!) They are building new roads in the city, and there is national movement underfoot to start providing various government services in outlying municipalities, so that so many people in the nation do not have to come into Nairobi to do business. However, until that happens, and more roads are built, the traffic will remain very, very congested. So, certainly stay at this hotel, but keep in mind where it is in relation to the things you want to see. For us having to travel 1 1/2 - 2 hours each morning to get to the other side of town for the Elephant Orphanage, Karen Blixen home/Museum, Kazuri Bead factory, Natural History Museum, the small airport to fly to see the Maasai, and many other things we enjoyed while in Nairobi, really frustrated us, and lost us a lot of time we could have used doing other fun things.
The hotel restaurants were really good. We ate at the Italian restaurant and the european one (same place as breakfast buffet - which was really good!). Sadly, I got violently ill for a 24 hour period while staying at the hotel, and could not partake in the Afrian or Asian restaurants - but I am sure they were just as good as the other two. Catherine, the Guest Services Coordinator, could not have been more helpful to us in our requests for information.

Room Tip: Our room was back by the pool/restaurant area, which was nice and quiet, and we looked out over the...
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  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Safari Park Hotel

Address: Thika Road, Kasarani | P.O. Box 45038, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#12 Spa Hotel in Nairobi
#18 Luxury Hotel in Nairobi
#24 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Safari Park Hotel 4*
Official Description (provided by the hotel):
‘THE AFRICAN PARADISE’ Surrounded by 50 acres of beautifully manicured gardens, the Safari Park Hotel & Casino combines the elegance of African architecture and art with an infrastructure at the leading edge of technology. Located only 15 minutes from the Nairobi city centre, the hotel offers calmness and serenity away from the fast pace of the city. The five-star hotel boasts 205 luxurious rooms each with en-suite bathrooms, antique African-themed four-poster beds and furniture. All the rooms have rear and front private large garden view balconies. ... more   less 
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Also Known As:
Safari Park Nairobi

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