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“Oasis in Nairobi” 5 of 5 stars
Review of Safari Park Hotel

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Safari Park Hotel
4.0 of 5 Hotel   |   Thika Road, Kasarani | P.O. Box 45038, Nairobi, Kenya   |  
Hotel amenities
Ranked #25 of 106 Hotels in Nairobi
Portsmouth, England
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
68 helpful votes 68 helpful votes
“Oasis in Nairobi”
5 of 5 stars Reviewed December 21, 2011

Stayed one night in this hotel in October 2011. Very nice hotel on outskirts of Nairobi, gated and secure, set in beautiful floral gardens with lots of bird life. There were several levels with steps within the hotel grounds, but ramps had been provided alongside the steps. Bedroom very large with a 4-poster bed with mosquito net. Large bathroom with bath. Mosquito killer spray provided; safe in room, laundry done in 24 hrs. Wonderful foyer area with life size elephant statue. Numerous swimming pools and 5 restaurants. We can highly recommend the evening African barbecue – an excellent value meal, a chance to try unusual meats such as camel, crocodile and ostrich. The food and service was excellent.

The African dance troupe who gave a one-hour show were very professional, vibrant and well costumed – quite amazing.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Bucks, UK
Top Contributor
80 reviews 80 reviews
26 hotel reviews
Reviews in 47 cities Reviews in 47 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed December 14, 2011

This hotel was a staggering $180 per night for a single room. The room was nice, but there were little things like no air-con, chipped enamle on the bathroom suit, Tv remote didn't work, hot water tap initially didn't work(?) - it turned but no water.

The dancers/acrobats in the evening caberet were good, but the accompanying Safari BBQ was just OK and the 'Italian' restuarant was disappointing.

However, the worse part was the lack of interest in customer support - for this sort of money you'd think the service at reception would be sensational - its not. They know there is little choice in this area, so they charge what they want and don't seem to care.

  • Stayed December 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 14, 2011

We can't believe the last review of this hotel. The room, grounds, and choice of restaurants were all amazing. We stayed there our first night before a two week safari, and loved it just as much as any of the fine resorts and luxury tented accommodations on safari. We came in very early in the morning, and they were kind enough to let us have a room to sleep off our jet lag plus the next night -- no charge. The shopping arcade at the back of the property had better deals and merchandise than any of the pottie stop shops along the safari. In fact, I saw a selection at the hotel that I never saw duplicated anywhere else. I'm sorry I didn't buy more. Just a stroll around the property was a wonderful, relaxing experience.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 13, 2011

After a 4 week safari in Kenya and Tanzania, we returned to the Safari Park Hotel for a week long International Conference. We were dirty, dusty and probably had a certain eau de Afrique! The spacious, clean room was a welcome sight, especially the shower and tub...somewhat dated but entirely usable, clean and with plentiful hot water! Laundry service was a welcome treat, since we had very little clean! Evenings were spent sampling the many restaurants in the compound,perusing the many little gift and souvenier shops and then relaxing on our private balcony. There are several swimming areas with little connecting 'rivers' to swim along. The Hotel is out from the downtown business district, but well worth the taxi ride (the hotel desk will arrange a clean, reliable taxi for you). WiFi was available in the room and public areas, and a business center for copying and faxing etc. This hotel was a lovely little oasis in Nairobi in a secure compound, but readily available to the city life if that's what you wished!

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 12, 2011

Beatifull Hotel in Nairobi! Not close to the city but you don't need to go to the city since theres not much to see there. Nairobi is beautifull because of his country side and wild life and of course, his people. The hotel surroundings are really wonderfull with great swimming pools, restaurants with very good food and the best stores in Nairobi are in the hotel!! Not the one in the Looby, please!! Walk to the main restaurant and in the back of it, there is a small shopping village that is very nice!! Don't miss the second store in the right hand side!! They have lovely items and the Nairobi owners of the store are very nice and helpful!!! Enjoy your stay and enjoy your safari!!!!

Room Tip: The rooms are big and quiet, specially the 2nd floor. Don't expect air conditioning!!All rooms h...
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cyndi63
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 8, 2011

The grounds at this hotel are beautiful. The breakfast is great and the Brazilian restaurant is good. The best part of the Brazilian restaurant was the nightly show. Worth attending. The alacarte menu at the 24 hr restaurant was mediocre. The gift shops are fairly priced with the discount they give you.

The rooms are a bit dated. The beds beautiful!! We stayed 2 nights and the walking from the room to the restaurant, gift shop etc was long especially after taxing international flights.

There was music playing until 2am.

The concierge was awesome and extremely accommodating

Room Tip: work out ahead of time to get a room close to the reception area other wise you will be hiking.
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  • Stayed December 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
3 of 5 stars Reviewed December 8, 2011

Good from Far but Very Far from Good.

I came in for dinner yesterday and was living at around 2230 hours. I can’t really complain about the food it was good, but when i was living the G4S security guard at the main entrance started talking badly. Apparently just because i dint have a CAR the guard started talking to me in an uncouth and disrespectful way. He was misjudging me of being a hooker and to make matters worse he was trying to rip me off money to let me out and no apologies were made by him. The hotel security manager had to come in and intervene and confirm i was there for dinner. It just made my day horrible. I had actually heard of such complaints from my lady friend but i didn’t know it was that serious. A little customer care doesn't cost a thing. In short train your security guards to be professional and respect all guest despite their color or class. A hotel is not a prison.

Stayed December 2011, traveled on business
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Additional Information about Safari Park Hotel

Address: Thika Road, Kasarani | P.O. Box 45038, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Casino Hotel in Nairobi
#12 Spa Hotel in Nairobi
#17 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Safari Park Hotel 4*
Number of rooms: 204
Official Description (provided by the hotel):
‘THE AFRICAN PARADISE’ Surrounded by 50 acres of beautifully manicured gardens, the Safari Park Hotel & Casino combines the elegance of African architecture and art with an infrastructure at the leading edge of technology. Located only 15 minutes from the Nairobi city centre, the hotel offers calmness and serenity away from the fast pace of the city. The five-star hotel boasts 205 luxurious rooms each with en-suite bathrooms, antique African-themed four-poster beds and furniture. All the rooms have rear and front private large garden view balconies. ... more   less 
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Also Known As:
Safari Park Nairobi

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