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“Amazing/relaxing massage at a very reasonable price” 5 of 5 stars
Review of Sarova Panafric

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Sarova Panafric
3.5 of 5 Hotel   |   Along Valley Road, Nairobi 30486 - 00100, Kenya (Upper Hill Estate)   |  
Hotel amenities
Ranked #20 of 129 Hotels in Nairobi
Certificate of Excellence
Seattle, Washington
1 review
“Amazing/relaxing massage at a very reasonable price”
5 of 5 stars Reviewed yesterday NEW

Annah was fantastic. Not only was she a great masseuse but she was also extremely kind and kept the place extremely clean. The environment was very relaxing and I liked the fact that there was nice music playing and the scent of fresh flowers.

Stayed May 2015, traveled on business
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591 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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Chandigarh, India
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 days ago NEW

Hotel is a 4 star property but rooms are terrible. I wont give it more than 2 star rating if only rooms are a parameter except rooms at fifth floor. Food in the hotel was average but restaurant staff was amazing. Staff at reception is good but when it comes to problem solving they all run here and there without any clue and solution.

Duty manager and Resident manager was good for nothing , though GM was nice but I don't think staff listens to him.

Room Tip: Ask for a executive rooms at fifth floor.
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  • Stayed July 2015, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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Mogadishu, Somalia
Level Contributor
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Excellent services in their rooms, as in the rooms were perfectly done. The food was really nice. Very professional staff in all the department from the lowest to the higher staff. Warm welcoming reception team .

Room Tip: Upper rooms rooms great.
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at PanAfric hotel almost ten years ago. Since then it was remodeled and upgraded a couple of years ago. Now the hotel interior, especially the lobby reflects a 4-5 star quality. This time, I stayed for six nights from 15-22 July, 2015.

If excellent service is what you seek in a hotel, PanAfric staff will offer you plenty. All the staff are very attentive to the guests needs, in particular Irene and Benson.

The hotel is located within a 10-15 minutes walk to the business district and shopping areas. The hotel offers many amenities, including nicely groomed landscape, swimming pool, day spa, gym, two restaurants, etc. The rooms are average size and clean. The breakfast buffet is good, but missing variety of salads, smoked meats and selection of cheeses. The restaurant menu offers mainly steaks plus other selections. The food is a bit pricey for the portion and quality you get. A reasonably priced lunch buffet is offered at the restaurant by the pool. A live band performs in the restaurant on Wednesdays, Fridays and Saturdays.

I enjoyed my stay at PanAfric and will return.

Stayed July 2015, traveled on business
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Nairobi, Kenya
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been here for a number of conferences. The conference rooms are well lit and arranged.

There are plenty of snacks for the 10 and 4 o'clock tea. The buffet lunch at the poolside is nicely done with lots of variety.

I loved the notepad placeholders. They were leather bound and looked quite executive. I preferred the conference room that is at the roof top.

During breaks one gets a breath taking view of that side of Nairobi.

Stayed June 2015, traveled on business
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Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

The Sarova Panafric is clean and well maintained though undoubtedly aged. The staff are mindful of guests expectations and are courteous and welcoming. Arrived on a Wednesday night and had dinner at in-house restaurant on the ground floor where some live singing from a sultry singer cast an enchanting spell over the diners.
The location is perfect for doing business in the Nairobi CBD - close enough but not quite right in the bustle of it. So if daily commute into CBD is required one can experience a little less of the Nairobi traffic and still have quiet evenings.
Overall a decent experience and a functional establishment. Nothing wow - perhaps bland.

Stayed July 2015, traveled on business
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

For business trip in Nairobi, i will recommend this hotel as it is near the city center. the rooms are small but clean. my only problem was my room was not cleaned on time and also for like 2 days my tv stopped working.

the food is good at the flame tree restaurant and also pool restaurant. the security is good and there is taxi's promptly available to take you to wherever you are going.

this was my second time staying in the hotel and hopefully on third time, i hope i will not be disappointed.

  • Stayed July 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 30486 - 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Nairobi
#13 Business Hotel in Nairobi
#16 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

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