From the moment I booked to my departure - just stunning. On arrival, a warm welcome from Benson and crew at the check-in desk with Catherine and Linda also really standing out as wonderful hosts.
The room was perfect and Linda and her colleagues kept it spotless throughout. When the TV went on the blip post a second long power cut (backed up by a generator) Benjamin came to sort it perfectly within minutes. The restaurant food was excellent and I was warmly welcomed by Monica and Stacy like a long lost friend - thanks.
Smiles all round from the crew. Alex and Emmanuel stood out at the bar as being caring and attentive. The food was excellent also especially the lamb chops.
The security team are thorough throughout and I felt very secure at the hotel and the road leading it it also has a 24 hour manned double barrier with road spikes. Not that I ever feel threatened but nevertheless it is a comfort for travellers to feel safe - well done
I spoke to various members of staff mostly when passing in the left and they all seem positive, courteous and most importantly proud of the establishment
Well done - you have secured my future business yet again and I hope that I will be back soon
Sante Sana my Rafiki's