The staff at this hotel are so friendly and helpful. The level of security was very re-assuring and made me feel safe. The room was very comfortable and clean. I was part of a large group who attended a conference in Nairobi and stayed the full week at the hotel. I would have no problems in recommending this hotel to friends and family, and one day would like to return and stay again.
The Wifi in the hotel didn't seem to work in my bedroom, this is not a complaint - just an observation. Probably a good thing as it stopped me from working in my room. Though it did mean that Skype conversations couldn't be private as they took place in the foyer. Again not a complaint.
The pool area was very pleasant and staff very helpful. The bar and restaurant was reasonably priced and again the staff went out of their way to ensure we were happy.