the check in took more than 20 minutes!!!
all together, the staff was very arrogant - especially when we didn't want to take the hotel limousine to the airport. The guy at the valet parking acted very pushy and upset when we told him that we wanted to take a normal taxi which would cost us maximum half of the price of what the hotel limousine would charge us (USD 50 for hotel limousine whereas for the normal taxi, we were charged only USD 20). not only did they want to rip us off, they also did it in a very pushy way and acting arrogant and unfriendly when we neglected to choose their overpriced service.
for our next stay, we would probably choose a different hotel.