From the moment you arrive you are welcomed with warmth and unparalleled friendliness. On the very first day I was made to feel like I was a long awaited friend by the towering Maurice at the front door. At the front desk is the ever helpful Kevin, on the main floor are Catherine, Benson and Douglas who will always do what they can to point you the right direction and help you get there. Evans and Sospeter our security guards always vigilant and Robert who kept our room spotless and charmed us daily with his wonderful towel sculptures. And what more can I say but to tip my hat to those wonderful chefs and table servers represented by Meshack. The food and service were all top notch and even the lovely Immaculate in the gift shop made gift buying a very pleasurable event. This was our first trip to Africa and the staff of this Hotel took off the nervous edge and gave us the foundation to make this trip one of the most memorable ever.