We are a training & consultancy firm and as such, we conduct trainings on a regular basis. We have no training facilities of our own and as such, we always outsource. We conducted a training involving 20 people at the sarova panafric on the dates indicated. We were assigned a room on the 2nd floor. The service provided was excellent. The food was absolutely great. The two areas for improvement are;
1. Provide an extra toilet for the conference room provided on 2nd floor. 20 people shared 1 toilet which ended up with people queueing
2. Ensure that the cutlery needed for refreshments served inside the conference room is availed together with the refreshments. The cutlery provided came way after the refreshments had been set up for the 10 o'clock & 4pm tea on both days of the training.