This was a good hotel when we finally got to stay there. Our first impression was not good as we had been traveling for 24hrs from Australia and found that either Octopus or the hotel had messed up our booking and the hotel was full. At first the person on the desk said that they couldn't help us with another hotel which we were not impressed with. Then Benson was called by another staff member (not the desk staff) and he quickly found us a room at the Silver Springs Hotel and organised a taxi to get us there. Much appreciated.
Our booking for a week later had been recorded and we came back as arranged previously and enjoyed the hotel then. The staff then were most apologetic about the first mix up and were very helpful.
The restaurant was clued into gluten free cooking, even cross contamination. Many thanks to Chef George for his understanding and patience, the food was wonderful! He even waited back to ensure that the next chef knew about the gluten free cooking which saved another potentially embarrassing conversation. Well done!
- Also Known As:
- Sarova Panafric Hotel
- Sarova Panafric Hotel Nairobi
- Sarova Panafric Nairobi
- Panafric Hotel Nairobi
- Panafric Hotel
- Official Description (provided by the hotel):
- Idyllically located 5 minutes drive from the CBD and 18 Kms from Jomo Kenyatta Internationa Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 164 rooms in a range of standard, superior, club and suites- all recently refurbished and decorated in a contemporary vibrant African style. Named in honor of the Pan African movement, Sarova Panafric was inaugurated by the first president of Kenya H.E. Mzee Jomo Kenyatta on the 5th January 1965 and truly represents Neo Africa. Enjoy leisurely meals at the lively and warm Flame tree restaurant, once the watering hole for freedom fighters, spies and foreign correspondents and named after the Flame Tree that holds pride of place in the gardens. Sarova Panafric offers state of the art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage – or simply enjoy a cool drink to the soothing sounds of Africa’s rhythm Sarova Panafric is also located a short 0.5 Kms from Kenya's Landmark 'Kenyatta International Conference Centre (KICC)' , an events venue in Africa. ... more less
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