Given the price, we were not impressed with this hotel.
Check-in took an inordinate amount of time, particularly given we already had a confirmed booking and had previously supplied passport numbers etc.
The room was okay and very clean and the shower excellent, but there was no flywire over the bathroom window louvres so mosquitoes got it.
Unfortunately most of the area surrounding the pool was inaccessible for most of the day we were there, due to packing up from a function the night below (somewhat slowly) taking place.
No check-out time was mentioned upon check-in but we were asked to fill in our departure time (so listed our departing flight time of 16.15). The next morning, we received an abrupt telephone call at 10.30am asking whether we were checking out immediately or paying a surcharge for a late check-out - apparently check-out time is 10am.
Upon departure, the hotel concierge refused to book us a taxi (or provide us with a taxi company phone number) and would only offer their (expensive) airport transfer. We managed to find a reliable taxi company's number online and ring them ourself - so the taxi fare was USD22 instead of the hotel's USD50.
- Official Description (provided by the hotel):
- Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more less
- Reservation Options:
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- Also Known As:
- Sarova Panafric Hotel Nairobi
- Sarova Panafric Nairobi
- Panafric Hotel Nairobi