We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Why stay anywhere else?” 5 of 5 stars
Review of Sarova Panafric

Save Saved
You added Sarova Panafric to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sarova Panafric
3.5 of 5 Hotel   |   Kenyatta Avenue, Nairobi 72493, Kenya   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Rate
Seasonal Promotion $173
Ranked #21 of 103 Hotels in Nairobi
Larnaka, Cyprus
Top Contributor
182 reviews 182 reviews
44 hotel reviews
Reviews in 32 cities Reviews in 32 cities
146 helpful votes 146 helpful votes
“Why stay anywhere else?”
5 of 5 stars Reviewed August 1, 2012

The standards offered at this hotel are first class. From the hot towel and fresh juice on arrival to the pleasant greetings from every member of staff, this is my favourite hotel in Africa.
The housekeeping crew, run by the Eunice keep a smile on your face every day. Special mention to the ever smiling Augustine and the lovely Rachael, who created some amazing towel creations every day (see the photos). The rooms were kept spotless and if you needed something extra, nothing was too much trouble.
My ongoing back problem was fixed expertly by the amazing Hellen in the Tulia Spa. She is without doubt the best masseuse I have come across. She reads your body like a book and knows exactly where the problems are and corrects them. She even gave me extra stretching exercises which really helped. She is a diamond. Very reasonable prices. Don't miss this if you visit.
The Flame Tree restaurant is amongst the best in Nairobi. Very nice décor and service and food, excellent. Would just like to see some new things added to the menu. It seems to have been the same since I started going there.
Overall it was a wonderful stay and look forward to my next visit.

Room Tip: Great location for town and only about 20 minutes to the airport
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Bookcyprus.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony N, General Manager at Sarova Panafric, responded to this review, December 10, 2012
Dear Guest,

Thank you for your positive feedback.

We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again.

Warm Regards,

Anthony Ngunga
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

476 reviews from our community

Traveler rating
    110
    202
    126
    22
    16
See reviews for
42
124
53
171
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nairobi, Kenya
1 review
5 of 5 stars Reviewed July 30, 2012

1. We especially appreciate the quality and quantity of the food. Despite having a larger than expected crowd, there was more than enough for everyone. The hors d'oeuvres were lovely and the linguine bar was delicious. We were especially grateful that you made special accommodation for NETFUND staff to be able to enjoy the food.

2. The desserts were also delicious and beautiful.

3. The drinks were amazing. Everyone was very impressed with their quantity and greenness. We really appreciate your accommodating our request for "signature" cocktails. We look forward to doing this again in the future. The presentation of the bar was also wonderful.

4. I was very grateful for Sarova's willingness to help us with some additional table cloths for our registration table when our decor provider had a hiccup at the last minute. This was a very kind and very appreciated gesture.

5. Our award nominees truly enjoyed their stay at Panafric! We truly appreciated your willingness to work with our last-minute request.

6. The guests who won the prizes from Sarova are ecstatic. Thank you for providing such wonderful prizes. It really created excitement among the guests.

7. Throughout the whole process, we were impressed with Sarova's professionalism, kindness and commitment to the environment.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony N, General Manager at Sarova Panafric, responded to this review, December 10, 2012
Dear Guest,

Thank you for your positive feedback.

We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again.

Warm Regards,

Anthony Ngunga
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Nairobi Area, Kenya
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 26, 2012

i was only there because of a cancelled flight and i was shocked at how good it looks now.
the food was great, very friendly staff and fantastic pool area.
the room was wonderful even if it was just executive, am sure from the look of it the more expensive rooms were better looking. i would stay here again definately

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony N, General Manager at Sarova Panafric, responded to this review, December 10, 2012
Dear Guest,

Thank you for your positive feedback.

We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again.

Warm Regards,

Anthony Ngunga
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 24, 2012 via mobile

This hotel was better than I had hoped for. Though the rooms aren't huge or swish they are clean, well appointed with a huge no. Of plugs for re-charging - so necessary after a safari. Very safe and staff very helpful. Swimming pool area nice but not heated. Good bar, great food

  • Stayed July 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Cucamonga, California
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 24, 2012

We stayed at this hotel twice in July between our visits to other locations. The second time we arrived at midnight and we were flying out the following day. The staff was extremely courteous and very helpful. We were allowed a late checkout at no charge. Good value for the money. We were very happy with the stay. Special thanks to Yula who helped us.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony N, General Manager at Sarova Panafric, responded to this review, December 10, 2012
Dear Guest,

Thank you for your positive feedback.

We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again.

Warm Regards,

Anthony Ngunga
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lund, Sverige
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 21, 2012

The rooms are OK, but would need to be updated. Small ensuite bathrooms.
Receiption has been refurbished and looks much better than the rest.
Very good service though.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 16, 2012 via mobile

Stayed for one night before heading on safari, very happy with everything.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony N, General Manager at Sarova Panafric, responded to this review, July 25, 2012
Dear Guest,

Thank you for choosing Sarova Panafric during your Nairobi visit.

We're very happy to hear you thoroughly enjoyed your stay prior to your Safari! We understand that breakfast is the most important meal of the day and are very glad to hear that you enjoyed our Flame Tree Restaurant’s buffet breakfast that provides our guests with a variety to choose from. We hope your safari went well & look forward to welcoming you for your next trip to Nairobi! Take care until then.

Warm Wishes,

Anthony Ngunga,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sarova Panafric? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sarova Panafric

Address: Kenyatta Avenue, Nairobi 72493, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Nairobi
#12 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Official Description (provided by the hotel):
Idyllically located 5 minutes drive from the CBD and 18 Kms from Jomo Kenyatta Internationa Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 164 rooms in a range of standard, superior, club and suites- all recently refurbished and decorated in a contemporary vibrant African style. Named in honor of the Pan African movement, Sarova Panafric was inaugurated by the first president of Kenya H.E. Mzee Jomo Kenyatta on the 5th January 1965 and truly represents Neo Africa. Enjoy leisurely meals at the lively and warm Flame tree restaurant, once the watering hole for freedom fighters, spies and foreign correspondents and named after the Flame Tree that holds pride of place in the gardens. Sarova Panafric offers state of the art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage – or simply enjoy a cool drink to the soothing sounds of Africa’s rhythm Sarova Panafric is also located a short 0.5 Kms from Kenya's Landmark 'Kenyatta International Conference Centre (KICC)' , an events venue in Africa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Orbitz, Cheap Tickets, Tingo, Otel, Agoda, Odigeo and Venere so you can book your Sarova Panafric reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

Owners: What's your side of the story?

If you own or manage Sarova Panafric, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.