As Nairobi is currently experiencing amongst the worst traffic on the planet right now, this hotel is nicely situated just outside the CBD avoiding the worst of the congestion and has 'relatively' easy access to all of Upper Hill area. I stayed here for 4 nights and the standard rooms are over priced and a little dated. The noise from (a) the main road (b) the function rooms and (c) the kitchen make sleeping a challenge - thank God for silicone ear plugs. My bathroom was small, no bath and just adequate. Rooms were made up perfectly everyday and staff is just so pleasant and even gave little tips about what to do in Nairobi. Check in staff is a bit hit and miss.
Also there's a security guard on every floor which should make you feel more secure but just reminds you that Nairobi's not a safe place.
The restaurant is really very nice, a varied international menu and good quality enjoyable food. It feels like a relaxing garden even though it's quite close to the road. The pool is big and pleasant and pool facing rooms are more expensive but worth it for the peace and quiet, if your budget can stretch that far.
I've been in the hotel several times now and the conference rooms are always very busy; they're on the 1st floor tucked away from the busy foyer. There's always lots of people coming and going in the hotel as a result so it feels like lots is happening. If you want to hold a meeting there in any of the rooms prepare to be RIPPED off. Again their conference package is over priced - but this is Nairobi and unfortunately a lot of hotels are this way. The business centre is small but serves it's function perfectly and is a little expensive. The bar is a bit of a non bar just off the restaurant and is more like a corridor leading from the lobby into the restaurant.
Remember that this is a business hotel and not really suited to a holiday or a break. On the whole I had a pleasant stay and thought that the hotel was just OK.