Staying at sarova panafric.Excellent location. Unfortunately can't say that for the hotel.stayed in room 410 from 13 november. Staff at reception were great, but than it's there job.Room were rather old, bathroom and toilets were old. Hated the bath room. Infact my wife prefered using the reception area toilets.With three people in the room, it was cramped. choice of tv viewing was limited. Couldn't get any of the international channels CNN, BBC, etc. Its the norm to have a few international channels.Towels had large holes. All I got was symphathy from reception staff when I complained, and no changes were made. I asked my concerns to be raised with management, which I am assuming was never transmitted.Additional bed was hardboard..
We tried the restaurant once which is horribly overpriced for the quality of food and the dark underlighted restaurant.Lasagne tasted like a extra sweet dessert.
I hope the management takes notice as the staff have a loud early morning conversation on the floor. With an old hotel and unsuitable Walls , all can be heard inside the rooms.
Finally beware of the lifts, which close quickly if you don't rush out on your floor. My hands still hurt after the door closed with force as I was just leaving a lift.
It would take a lot of change before I am convinced to stay at Panafric during my regular business trips from January.