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The Sarova Stanley: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 31 reviews
31 Reviews
5.0 of 5 stars
10
4.0 of 5 stars
14
3.0 of 5 stars
5
2.0 of 5 stars
1
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 39 hotels in Nairobi
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 217
Description: World-renowned Cosmopolitan Hotel completely rebuilt in 1959. This description is based on information provided by the hotel.
Address:
Corner of Kimathi Street & Kenyatta Avenue
P.O.Box 30680
Nairobi
Kenya
Check Rates: $216 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Sarova Stanley

( 12-16 of 31 )
“Great authentic place! Staying here is a excellent choice”

The Sarova Stanley

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5 of 5 stars
Milano, Italy
Sep 22, 2007
2/2 found this review helpful

Writing a good and balanced review is not easy when you have to give an overall rate. I give it 5 stars bc it is an excellent place, despite some shortcomings to be described below. First, I found an amazing rate of 127, ex taxes (160 in total or so), on "obits". Normally the rate is much higher, and since I'm always looking at price/quality ratio (from 3-5 star hotels), so this price may influence this review a bit.

The Stanley is perfectly located in downtown Nairobi, which is buzzling during the day. Although the stories about the city may be true, I felt quite safe during the evening around the hotel as well. But of course, be vigilant always. Now the hotel itself. The staff is amazingly friendly and super helpful. In comparison to other hotels, even those in Asia, I believe this was about the best I've ever seen. Moreover, they really made me feel home. The lobby is genuine, far from the "standard" lobbies in those big chain hotels. Check in was fast and convenient.

The room was very spacious... make that HUGE!!! And apparently my room was just a standard one. It is also very clean, silent and very comfortable. The furniture is old but very classic and nicely maintained. The bed is large, clean, and comfortable. There is a large study desk, a little desk with a hairdryer and some comfortable chairs in the corner. The bathroom is standard, but all amenities are there, including bath slippers. The minibar is well equiped and the prices are super (1.5 bucks for a cook, a bit more for a beer). Roomservice is friendly and quick. I must say that the quality of the stake was not great, but the soup and smoothie was exactly how I liked it). The wireless connection in the hotel costs 1200 shilling per 24 day, but if you want 12 out of 24 hours it is a bit cheaper (this was fine for me). The connection, however, is not super fast, but sufficient for websites and even Skype with video.

The restaurant downstairs is nice and the food is very good. Service is excellent, although it takes a bit long to get the check (this happened three times). Check out of the hotel also took a bit long because I wanted to pay with AMEX and apparently this card needs to be verified by phone first.

All in all, the hotel is an absolute great place to stay. It will make your time in Nairobi memorable due to its distinct and authentic character. Even though I paid little, I think it would be a great value too had I paid (much) more. Anyhow, look for the deals on all general booking sites!!!

Please also read my reviews of the Hilton Nairobi and the Fairview.

  • This TripAdvisor Member:
    • Liked — The "feel" of the place makes it a great Nairobi experience
    • Disliked — the roomservice steak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flying_Dutchguy's Summary
Date of Stay: September 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: October 08, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
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Average price*: $216 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great place for a Nairobi stop over”

The Sarova Stanley

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5 of 5 stars
Nottingham, England
Sep 10, 2007
3/3 found this review helpful

We just stayed here for 1 night between safaris and really enjoyed our stay.
The service was excellent, smooth check in, porters dealt with our luggage most efficiently and security was good. Although this is a good 5 star hotel no one seemed concerned that we looked on arrival like we had just stepped out of the bush....which we had!
The triple room was fantastic, absolutely huge, nicely decorated and furnished with a wonderful bathroom (something much appreciated after being out in the bush!).
The location is very central and our room faced the busy street below, but to be honest the traffic noise really didn't bother us.
We ate in the upstairs restaurant near the rooftop swimming pool and the food was good. It did close at 21:00 and even though my son decided on dessert after they had closed and all other tables had emptied, the waiter went downstairs to one of the other restaurants to find him some chocolate cake!.
The buffet breakfast was served in the Thorn Tree cafe and was a good typical hotel breakfast.
In my opinion probably not the place to stay if you are wanting a taste of typical Africa, but great for a short taste of luxury.

  • This TripAdvisor Member:
    • Liked — Lovely huge room!
    • Disliked — Wouldn't want to venture out of the hotel on foot at night
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pollyanna18's Summary
Date of Stay: August 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: June 15, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“A little tired.....”

The Sarova Stanley

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4 of 5 stars
Dubai, United Arab Emirates
Jun 7, 2007
5/5 found this review helpful

Internet booking fast and simple.
Airport pick-up no problems. Though the mini-van's air con was broken. We could not get into the hotel drive due to the parked cars, so walked from the street and thru the mid-day crowds. Check-in. Low on staff, phones answered, bit of a mess really, after a long flight seemed two girls were trying to do everything but getting no where, key given but no directions on where to go....this was the case every day, better to ring from the room!
Room: clean but tired, bed had a big sag on one side. Bathroom clean, but a little tired. Mini bar well stocked. Coffee & Tea in room. No power outlets that worked, apart from the electric kettle! WIFI very good.
FOOD: Breakfast average. Pool bar good. Room service good. Thai restaurant very good.
SECURITY: on every floor, and very helpful.
STAFF: All with out exception, pleasant attentive and helpful
Late checkout: OK until midday.
All up, compared to the other Nairobi hotels, for the price very good.

  • This TripAdvisor Member:
    • Liked — Staff.
    • Disliked — Check-in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viking8's Summary
Date of Stay: June 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: June 07, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Great pool scene, Tourists
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Lovely place”

The Sarova Stanley

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4 of 5 stars
Australia
May 22, 2007
3/4 found this review helpful

We thoroughly enjoyed our stay at the hotel. I was there with my wife and all was good. The staff were great, even got my room upgraded! Nice 5 star hotel.

  • This TripAdvisor Member:
    • Liked — The 5 star treatment
    • Disliked — Well a little noisy outside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFiend's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: May 22, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Business meeting / Event, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Nice 5 star hotel but be aware of credit card detail theft!”

The Sarova Stanley

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3 of 5 stars
Rotterdam
Mar 13, 2007
8/10 found this review helpful

Stayed for almost a week in Nairobi and selected the Stanley as a luxery hotel. That's what it is. Safety measures are taken and the rooms are very nice with television, minibar, water heather and coffee machine. Breakfast is nice as well and the location is great.

However the people at the reception stole my credit card details (this was the only credit card payment I did in Kenya so I'm sure it happened there). At home I was unhappily surprised with all kinds of expenses. Including tickets from Europe to America of more than 1600 euro's and lots of other things. Remember that I had to advance this money before getting my refund.

Also remember that Kenya is very unsafe. People we met who live there warned us not to go out in the evening. Even crossing the street of the hotel is dangerous. Take lots of precautions.

  • This TripAdvisor Member:
    • Liked — Gym and swimming pool (what a relief in a busy city)
    • Disliked — Credit card detail theft!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil1968's Summary
Date of Stay: March 2007
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: February 14, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of The Sarova Stanley

( 12-16 of 31 )
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The Sarova Stanley Address

Corner of Kimathi Street & Kenyatta Avenue | P.O.Box 30680, Nairobi, Kenya