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“One of the best hotels I have stayed in - almost faultless!” 5 of 5 stars
Review of Sarova Stanley

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Sarova Stanley
5.0 of 5 Hotel   |   Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #5 of 125 Hotels in Nairobi
Certificate of Excellence
Cambridge, UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“One of the best hotels I have stayed in - almost faultless!”
5 of 5 stars Reviewed February 7, 2010

We stayed at the Stanley on three separate occasions over a 3-week period, and am really struggling to find something bad to say about the place. It is a pricier hotel than we would normally choose, but I do honestly feel that it is worth every penny we paid (we paid £134 per room per night B&B). The positives were: very nice rooms (especially the twins) - well kept, clean and well-appointed and good quality fittings, very efficient and friendly service, very good food (at the Thorn Tree cafe), good quality and generous breakfast, reasonably gym (free for hotel guests) and swimming pool. In terms of atmosphere, it was luxurious (at least compared to what we are used to!) but not at all snooty.

Only negatives were: the first room we stayed in was very noisy (Friday night disco opposite), but they immediately changed our room when asked. Subsequently we always asked for and got a room facing into the hotel courtyard, and all these rooms were very quiet. The only other minor criticism is that many of their optional extras (eg, laundry, minibar items, mineral water) were extortionately expensive - but of course you can always opt to buy this stuff elsewhere.

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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731 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 4, 2010

A nice, clean hotel with friendly and helpful staffs.

Overall impression and stay is excellent.

  • Stayed February 2010
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 8, 2010

I knew and loved the Thorn Tree cafe back in 1964/66 and was apprehensive about what I would find. Actually the new cafe is not as open and central to the top of Kenyatta Avenue as it used to be and of course the large thorn tree has gone. But, the hotel is still elegantly colonial and the staff both friendly and professional. Every single request or query was followed up in an intelligent and helpful way. We asked for a quieter room for new year's eve -we were given an even nicer room and certainly NOT made to feel we were asking favours: quite the opposite. I felt welcomed and cosseted during my stay. Two administrative issues: the room and safe keys gave us a lot of trouble and the check out seemed complicated - checking and re-checking our mini bar use.

  • Stayed January 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Washington DC, District of Columbia
Top Contributor
379 reviews 379 reviews
61 hotel reviews
Reviews in 79 cities Reviews in 79 cities
307 helpful votes 307 helpful votes
3 of 5 stars Reviewed December 29, 2009

The first room was very noisy and they move me to an interior room, and it was very nice. The hotel is very good in general with a great breakfast. I am not sure about using the safety they offer ion the room. It have an electric key, and I got the impresison that some of my valuables was moved, so better use your own bag with a lock.

  • Stayed November 2009, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 20, 2009

nice little hotel in the middle of town. great service, great burger at the pool bar. ok breakfast, check out a little weird - need a chit to leave the hotel.

Stayed December 2009, traveled on business
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Washington, DC
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 9, 2009

Really enjoyed a recent three-day stay at the Stanley -- a very comfortable hotel with a lot of old world colonial-era atmosphere. Great location -- it's easy to stroll around to restaurants, art galleries, etc in the downtown area. Room was small but quiet and extremely comfortable, and the price was very reasonable. Good security, with courteous, unobtrusive guards on every floor. The Thai restaurant on the second floor was pricey and a bit disappointing, but there's a great poolside cafe on the fifth floor that was a lot of fun. As some other reviewers have noted, they need to make their check-in process more efficient, but other than that, the Stanley's a great little hotel.

  • Stayed November 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Moscow, Russia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2009

A very good hotel right in the middle of the capital, Great food and service, there are great rooms and they are very comfortable. These guys also organize trips for you anywhere at great rates.

Stayed June 2009, traveled solo
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Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Nairobi
#3 Spa Hotel in Nairobi
#4 Family Hotel in Nairobi
#5 Luxury Hotel in Nairobi
#6 Business Hotel in Nairobi
#9 Best Value Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sarova Stanley 5*
Number of rooms: 217
Official Description (provided by the hotel):
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi

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