The staff are very polite and cheerful that do go above and beyond to ensure your comfort. I dined several times at the Thorn Tree Cafe and food was delicious. The samosas and chicken wings were my staple. Fresh juices were not that great. They were either watered down or mixed with boxed juices. Had to order 3-4 different wines before I got to a wine they had available. The lunch buffet at poolside was much to be desired. The restrooms were very clean and well kept. Taxi fares to the airport ordered through the bellman is 2700 schillings if they call for you. We walked outside and around the corner and found our own taxicab for 2000 schillings.