I visited the hotel in the past to eat at but not for a stay which I did this time. Great and welcoming service from the minute you arrive. Very helpful staff. I was surprised when two hotel staff knocked at my door with a birthday cake and sang for me. Very nice touch. Rooms are very spacious and well maintained. Breakfast in the cafe on the street level is very sumptuous and offers a variety of food. Restaurant by the pool is ok, but nothing to write home about except for the excellent service. The Thai restaurant is really good. Excellent service all around and highly recommend for your Nairobi stay.