I liked this hotel, especially the friendly attitude of the staff. I got a warm smile and welcome greeting from Ivy at the check in desk and again at the bar that evening.
One of the hotel drivers (Ben) even returned some change to me via the helpful concierge desk as I only had 1000 shilling notes. Very good service.
It's an old hotel in central Nairobi with colonial charm. My room was large and comfy. The shower was a bit dated but all was fine.
Breakfast was good. The fifth floor swimming pool/ restaurant looked nice, though I didn't use either.
I recommend the first floor bar.
All in all a good hotel - and much better value than some of the other large chains in Nairobi. Other hotels could learn from this one about the difference a friendly welcome on arrival makes after a draining long haul flight.