The staff really try to make you feel welcome. The rooms are quite nice and very clean. The location is both good and bad - at the centre of Nairobi - which also means the traffic jams can be really bad getting in and out. The swimming pool is heated and really quite nice. If breakfast is not included in your room price it is $30 per person. This seems very pricey to me given that main courses for dinner cost around $12 at the same restaurant. For people used to continental European breakfasts there isn't much selection of cheese or anything like that. Internet is very slow and patchy but free.