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“10 Stars” 5 of 5 stars
Review of Sarova Stanley

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Sarova Stanley
5.0 of 5 Hotel   |   Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya   |  
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Ranked #8 of 100 hotels in Nairobi
Federal Way, Washington
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
“10 Stars”
5 of 5 stars Reviewed December 30, 2011

What an absolutely beautiful hotel, unmatched service, huge rooms (ours had 2 bathrooms!) and right in the heart of Nairobi. Expensive, but after a week or more on safari, this place is a fabulous end to a fabulous experience.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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591 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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wales
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 17, 2011

Kenya Airway billied us here after cancelling flight at midnight - finally checked in at 4 am and th staff were incredible>They were obviouslyreally busy and still gave us food and late breakfast.Rooms were luxurious and interior stunning
Wish I could have checked out later

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sligo, Ireland
Top Contributor
124 reviews 124 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed December 2, 2011

The Stanley is one of the better hotels in Nairobi. It is security protected like many hotels in Nairobi these days. In addition there is security on every floor. The staff are friendly and hospitable. The reception is fast and fairly hassle-free.

The rooms are comfortable and air conditioned. The toilets are spotless and there is a broad selection of toiletries arranged neatly. The shower is easy to use and the towels feel great. The windows have heavy curtains. The bed was a good size and comfortable.

Breakfast is a pleasant meal with a wide variety of fruits, juices, breads, cereals and cooked food. Room-service is good and the food is served in a friendly way. The restaurant offers a good range of food including local and international dishes.

The atmosphere in the hotel is one of helpfulness, hospitality and friendliness. Every effort is made to be helpful and all of the staff I met were helpful and friendly.

I had a pleasant and enjoyable stay.

Room Tip: Try to get a room on the courtyard side of the hotel as rooms facing the street can be noisy
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  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tamworth, Australia
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed November 19, 2011

July 2010...From the moment you step from your airport transfer vehicle you are taken back to a different era. The wonderful tall doorman in top hat and tails, inside dark wood panels and elegant decore. Masses of friendly staff.
First night we had room service, as we had just completed a very long flight/s.
We (group of 4 ladies) then went to Tanzania for a weeks camping and touched base for another night at the Stanley, before setting off on a 2 week journey through 5 of the 8 provinces of Kenya.
There is a great gift shop on the ground floor arcade. The prices we found were very reasonable and better than other markets etc in Tanzania....plus not the annoyance of being hassled to buy.
The restaurant was lovely and food beautiful. Although the thorn tree is a new one there is still a message board, there which was fun. We loved hearing about the history of the original Thorn Tree...where locals would pin a message onto the tree, with a thorn from the tree, for friends and relations....the local post office.

  • Stayed December 2010, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Middleton, Wisconsin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 18, 2011

I just checked out of the Stanley and moved to a guest house nearer to the UN compound where I was working but hated to leave as it is a warm and lovely place with wonderful staff. The Thorn Tree cafe where breakfast is served is legend as the place of the huge acacia seyal tree which eventually outgrew the area and has been replaced by a new tree, but the note posting is still possible on a bulletin board. I had two different rooms, one on the inside which is quiet but a bit surreal, you could be anywhere in the world, and one high up on the 7th floor looking at the buildings on Standard St. which i would recommend, it was a larger room and nice to look out on the city but avoid the busy street sides. The rooms are very comfortable with all conveniences. The internet is a bit cranky to log on to but ok and the tv has many stations to choose from. The best feature of the rooms is that they have been sound proofed to some degree and are very quiet for a large and busy hotel. The Thai restaurant, room service and breakfast are all very good. It is nice to be downtown for a while to visit the galleries and see Nairobi in action. However, the traffic is appalling!! The only negative on the Stanley,aside from a high price, is that the check out is very tedious and long and not sure why it has to be.



tThe Thai restaurant and the atueh

Room Tip: high up on Standard St or back side
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Lafayette, Indiana
Top Contributor
85 reviews 85 reviews
26 hotel reviews
Reviews in 49 cities Reviews in 49 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 10, 2011

I recently traveled to Nairobi for a weeks business at the UN HQ (directly across from US Embassy). This is probably the nicest hotel that is in reasonable travel time to the UN (by Nairobi standards). Rooms were very comfortable, good food and selection at several dining areas. The staff was very friendly and helpful. Security was very good (I arrived shortly after some recent Al Shabaab attacks on Nairobi residents). Watchman on every floor, metal detector and hand screenings at the from enterance.

This is my 2nd stay at a Sarova facility and would highly recommend this one as well. My first stay was in the Nakuru game park (Lion Hill) and it was equally enjoyable.

Room Tip: There are perimeter rooms that face the street as well as interior rooms that face an outdoor courty...
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, Maharashtra, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed November 7, 2011

We were shocked to find that our flight was overbooked & had no option to stay in Nairobi for one night. We were transported to Sarova Stanley in heart of Nairobi. It was an amazing experience. The hotel in located in the city center with good shopping area around. Though we had menu fixed for Kenya Airway guests, it was delicious & filling. The restaurant staff was prompt & friendly however Front desk staff was too slow. (a lot of paper work was done!) Surprised to see security guards on all floors!

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Nairobi
#4 Spa Hotel in Nairobi
#5 Romantic Hotel in Nairobi
#6 Luxury Hotel in Nairobi
#9 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sarova Stanley 5*
Official Description (provided by the hotel):
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi

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