We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An Elegant Option in Downtown Nairobi” 5 of 5 stars
Review of Sarova Stanley

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Sarova Stanley to your Saves list
Sarova Stanley
5.0 of 5 Hotel   |   Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #8 of 111 Hotels in Nairobi
St. Paul, Minnesota, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“An Elegant Option in Downtown Nairobi”
5 of 5 stars Reviewed June 13, 2011

The Stanley offers a convenient and safe place to stay while in Nairobi. The hotel is decorated in an early 20th century style - elegant, lots of dark stained wood, with a colonial feel. This facility includes a large area for breakfast, a separate restaurants, bar, swimming pool, and health club. The rooms vary in size, but most are comfortable and spacious; the bathrooms are large with the usual features.

The breakfast buffet is excellent, with a wide variety of foods available, from a traditional European "continental" style to a range of hot items and eggs cooked to order. Western travelers will see some things that you don't recognize (especially among the vegetables), so you will have a chance to try something new. The restaurants and bar are also nice places to eat or visit. The health club is well maintained and has a wide selection of equipment.

Security is good, with screening for all guests entering the lobby. Security guards in the stairways prevent problems at night. They are always friendly. Strike up a conversation and learn some Swahili!.

However, be prepared for the realities of visiting a third world country. Of course, don't drink the water. Bottled water is always available from the hotel, and local stores are a short walk, where you can buy additional food and water. The internet connection is not always reliable, and sometimes the electricity goes out. The hotel does a good job of trying to shield the guests from these issues, but there is only so much that they can do. Please be patient with them; it is rarely their fault.

Room Tip: Reserve early. Local agents get the best rates.
See more room tips
  • Stayed July 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

660 reviews from our community

Traveler rating
    330
    242
    59
    16
    13
See reviews for
72
171
67
248
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 13, 2011

The Stanley is located right in the middle of downtown. It is a perfect location if you want a very quick walk around town before returning to the safe surroundings of the Stanley.

The room was nothing special but nice and clean. The pool area was great and was heated at night so it makes for a great way to unwind after a flight. The gym was very well equipped and the spa was adequate except for the steamroom which smelt like a bunch of sumo wrestlers jockstraps.

The inhouse restaurants were nice and the food was fresh and reasonable value.

  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 5, 2011

Good hotel, rooms are big enough clean and serviced. The thai restaurant is very special, the breakfast good and very comprehensive but the bar area outside is a little run down for such and establishment.
I may still prefer the norfolk to the stanley though

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 5, 2011

We stayed in the Sarova Stanley hotel for one night on transit to go on Safari. We had a standard double room booked but were lucky enough to get upgraded to a suite which was really big and spacious! Its right in the centre of Nairobi with a high security presence where they get you to walk through a metal detector when entering the hotel. We stayed in the Sarova Stanley hotel for one night on transit to go on Safari. We had a standard double room booked but were lucky enough to get upgraded to a suite which was really big and spacious! Its right in the centre of Nairobi with a high security presence where they get you to walk through a metal detector when entering the hotel. The room was spotless and quiet as we were facing an inside courtyard. There was a good choice of breakfast, we also ate at the cafe which was good and at the Asian restaurant upstairs, all very good. We went swimming and both myself and the husband had massages, mine was fine but the husbands was a bit over zealous! We used the hotels travel agency to organise a driver for a day tour to the nearby national park, the giraffe and elephant sanctuary. We also left our bags in the hotel for the day after checkout while we took did our day tour. The wifi worked fine, we didn't experience any problems. Good reliable hotel, no complaints! If in Nairobi, we'd stay there again.

We took a walk around outside the hotel to visit a couple of travel agencies to organise our day trip but it's really not very nice. I had a local brush up very close to me and attempt to pick-pocket me only I had my hand resting on my pocket and he got my attention by trying to push my hand out of the way! I turned to look at him and he fled into a nearby alleyway! It didn't encourage us to spend much time outside the hotel but then it would have been the same for any hotel in Nairobi - it has the reputation for a reason!

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 4, 2011

I stayed at the Sarova Stanley for over 2 weeks while in Nairobi on business. Overall, I was quite pleased with my experience at the Stanley. The staff are very friendly and accommodating. The hotel takes security seriously and has guards posted on every floor, which is reassuring. The food is quite good; room service is prompt and reliable. Rooms are spacious and kept very clean by the housekeeping staff. If you are sensitive to noise, ask for a room facing the courtyard instead of the street. As other reviewers have mentioned, the wireless internet is quite slow or does not work at all at times, which is surprising for a hotel that caters to business travelers. All in all, the Sarova Stanley is a very good hotel in a convenient location, with great staff.

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2011 via mobile

I have stayed here twice now and it is head and shoulders above the other hotel I have stayed at in Nairobi. Staff are always very attentive and professional. Excellent food, lovely pool and great health suite. The level of security is very reassuring and I find the whole atmosphere very relaxing. Only minor niggles are problems with room keys not working. Checkout takes longer than European hotels but less time than most other Kenyan ones. Only thing that would cause me to consider an alternative would be on an extended stay in order to manage budget but this hotel is good value for money.

  • Stayed December 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2011

The staff are tremendous. Surprisingly there is a paucity of good hotels in Nairobi. The Stanley might not be the fanciest or have the best food, but for the staff nothing is too much trouble. I was ill while there and the housekeeping staff took care of me. The front desk went to the chemist and kept checking in on me.

  • Stayed February 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KamauSusan, General Manager at Sarova Stanley, responded to this review, April 15, 2011
Dear Guest,

I would like to thank you for your review.

We are very happy that our staff were attentive, resourceful and hospitable when you were ill during your stay at the hotel. I believe you are now well. I would like to understand abit more on how we can meet your expectations on our food. Please do not hesitate to get in touch with me on the email: thestanley@sarovahotels.com ot telephone +254 20 2757000.

Thank you once again for choosing to stay with us and we look forward to hosting you again.

Warm regards,
David Gachuru.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sarova Stanley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Nairobi
#4 Romantic Hotel in Nairobi
#5 Spa Hotel in Nairobi
#6 Business Hotel in Nairobi
#7 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sarova Stanley 5*
Number of rooms: 217
Official Description (provided by the hotel):
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cheap Tickets, HostelWorld, Agoda, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Sarova Stanley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi

Owners: What's your side of the story?

If you own or manage Sarova Stanley, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.