This is simply an extremely endearing and enchanting experience. In the evening you get to feed the giraffes outside the main door area. Staff guide you and are usually very keen to ensure you get nice pictures and experiences down to how to get a pic of the giraffe "kissing" you as you hold a food pellet in your mouth and they lick it off you! (ok the saliva is sticky but it goes away quite quickly).We got to meet the giraffe our room was named after too.
Food is really good, so dinner with other guests in the manor is like a hotel version of bush TV. We had really wonderful conversations with other travelers.
In the morning is the highlight, breakfast with the giraffes sticking their heads in! I always wondered why they won't eat the food off our plates they can certainly reach it. But they don't...
The staff are very helpful and engaging but not intrusive. You could have dinner in your room if you choose and let them know but seriously... chatting with other travelers is such a wonderful thing!
And they made us sandwiches when we arrived because we'd not had lunch (it was already 3.30 pm) because of the transit we had. Everything is included so we weren't charged extra for that. And laundry is included here too.