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“I'm all out of Superlatives!” 5 of 5 stars
Review of Giraffe Manor

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Giraffe Manor
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5.0 of 5 Lodge   |   Langata Rd, Langata, Nairobi, Kenya   |  
Hotel amenities
Ranked #1 of 100 Specialty Lodging in Nairobi
St. Albans, United Kingdom
Top Contributor
264 reviews 264 reviews
52 hotel reviews
Reviews in 84 cities Reviews in 84 cities
135 helpful votes 135 helpful votes
“I'm all out of Superlatives!”
5 of 5 stars Reviewed December 22, 2013

To say this place is pretty good would be a huge understatement!

From our arrival straight from the airport to when we left the following afternoon everything was excellent.

We got the early bird package as we came straight from the airport and arrived as the other guests were checking out. Our room wasn't ready but we just sent straight through for breakfast whilst the manager told us about the manor, and the rules of engagement for the giraffes. Just as we were ordering breakfast the first giraffe turned up which distracted proceedings but in a good way! After we had had a few minutes of feeding we turned to our own food whilst one of the staff kept the giraffe entertained. First was fresh fruit and pastries followed by a cooked breakfast. The scrambled eggs were well cooked and the bacon was nice and crispy.

After breakfast and some more giraffe feeding we headed up to our room for a shower and a bit of a rest. We were in Betty's room which has a great four poster and a balcony to watch the giraffes from. By this time they were over at the centre which you could see a few hundred metres away.

We sat outside on one of the sofas and had a couple of soft drinks before lunch was served. By now a few more guests had arrived and we ate out on the terrace. We had a nice pea and mint soup (although it was purposely served cold and I think it would have been better hot) which came with a nice parmesan tuile). Main was some nicely cooked fish with rice.

In the afternoon we went over to the giraffe centre which was interesting enough, but there's probably no real need to go if you're staying at the manor.

Pre-dinner drinks started on the front terrace with some of the other guests, lots of people had already been on safari so it was good to hear about the experiences we were about to have. Everyone was nice and friendly and the staff kept the drinks flowing. Once the giraffe centre was closed to the public some of the giraffes wandered over and the staff were quick to fetch some food so we could feed them.

Dinner was served in the dining room where everyone sat round one big table, conversation and wine flowed and the food was pretty good too. Main course was red wine poached fillet of beef which was very tender.

At breakfast the next morning there were lots of giraffes around and we were taking shifts to feed them and keep them busy whilst the others ate their own breakfast. At one point there were probably 4 giraffes at the windows of the breakfast room, great fun.

The staff were excellent the whole time, offering to take photos etc as well as doing the usual food and drink service.

Wifi was a bit patchy, but worked ok in the lounge, not that fast, but this is Kenya.

It now holds our record for most expensive hotel ever stayed in, but I would definitely go back!

Room Tip: From Betty's room you can feed the giraffes in the morning.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Sydney
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 9, 2013 via mobile

I don't know the number 1 hotel but am not sure how they beat this.
The experience with the Giraffes and Warthogs is incredible but what really sets this place apart are the staff. The staff cater to ever need, hot water bottles in your bed, open bar they actively encourage you to use, comfortable lounge areas with a fire, fantastic food and incredible buildings, the list goes on.
My children 9 and 15 were had a magical 2 days and as jaded travellers my husband and I were blown away. It was a brilliant way to start our Kenyan holiday even with Jet lag.

Stayed December 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Bend, Indiana
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 5, 2013

Don't go to Giraffe Manor unless you want to be so spoiled that no other lodging experience can come close. I am a single female traveler and I felt as if I were their one and only guest. Not true since they were fully booked. I had concerns that I would have this experience but couldn't document my interaction with the giraffes and warthogs since I had no one with me to take photos. I was so wrong!! I think the entire staff knows how to use every camera made and are eager to take your photos. I cannot say enough great things about my stay. There was not one single time that a staff member would pass by without asking if they could do anything for me. My every wish was eagerly fulfilled. From building the most aromatic olive wood fire to bringing desert to my room, it was magical. The Manager on Duty, Tony asked why I was not smiling as big as I was the day before. I told him that I had a little nose bleed. He then proceeded to tell my driver to look out for me and not let me get too fatigued. I felt that he really cared. My only regret is that I did not leave enough tip money for the service I received. My travel agency said they paid my gratuity but whatever that would have been, it wouldn't have been enough.

Room Tip: I stayed in Kelly's room. It was set up with three beds. The single that I requested was taken...
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
Reviews in 29 cities Reviews in 29 cities
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed November 12, 2013

Such a magical place, so special and unique. Only 10 rooms, the Giraffe Manor is like staying in someone's country manor. The grounds are beautiful, with giraffes and warthogs roaming freely. They even get "up close and personal" to the guests at breakfast time each day. If you visit you'll know what I mean. The staff couldn't be more accommodating and the food is excellent. There's wifi throughout. The Giraffe Center, adjacent to the Manor, is free to enter when a guest of the Manor. Located in Karen, far from the pollution and congestion of Nairobi's city center, it's also near several places of interest like the Karen Blixen Museum, Kazuri Bead Factory, Daphne Sheldrick Elephant Orphanage, and Matbronze. Don't go for less than two nights or you'll never forgive yourself!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2013

Unfortunately our time at giraffe manor was too short, we had one night at the beginning of our holiday, unfortunately we didn't arrive until 5.30pm the traffic from Nairobi airport was crazy and had to leave at 6.30am for Wilson airport, our flight was bought forward.

Luckily we saw the giraffes at both sunset and sunrise, amazing experience to have your breakfast with a giraffe!

The room was great, we had jocks room overlooking the front of the house.

Food was good in a beautiful candlelit dinning room.

Overall we wish we could have had another night to truly enjoyed the place to the full

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moshi, Tanzania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2013

My entire Africa trip was based around my husband's wish to stay at Giraffe Manor. It is difficult to get in to, but Rose at Africarosetravel secured us one of the 10 rooms. We stayed in Daisy room ( all named after giraffes that lived in the grounds ) with it's enormous 4 poster bed and balcony.We were spoilt as to whether to feed Edd the giraffe from the balcony, take kisses from Stacey downstairs in the conservatory or run the gauntlet of the greedy warthogs on the lawn who ended up chewing my boots. It was a magical experience to be so close to these gentle creatures.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 31, 2013

As a giraffe lover what could be more amazing but to live with them! Fantastic place, people, service but most of all the giraffes. This was a holiday of a lifetime couldn't have asked for more. We also visited the elephant sanctuary whilst we were staying at Giraffe Manor another amazing experience. Just sorry the holiday had to come to an end. ( we actually didn't visit in August 2013 but your calendar didn't go back six years which is when we actually visited!)

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Giraffe Manor

Address: Langata Rd, Langata, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 100 Specialty Lodging in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Giraffe Manor 5*
Number of rooms: 10
Also Known As:
Giraffe Manor Hotel Nairobi

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