I can't say enough good things about the Giraffe Manor! I stayed one night in February as a single before meeting up on Safari the next day with family in the Masai Mara. The staff couldn't have been more pleasant or service friendly. This is true customer service!
From the momement I arrived there was a driver waiting at the airport, he was very pleasant and we discussed much about East Africa. When I arrived I was greated with a cool towel which was nice as it was warm that afternoon and a refreshment while they showed me the grounds. The Staff were always asking if there is anything I wanted, if I needed help getting anywhere. They gave me a private guided nature walk in the property across from the Giraffe Sancturay.
Giraffes are my favorite animal and when I knew I was moving to East Africa and heard about this place I knew I had to visit. The other people during my stay were fantastic, they welcomed me into their conversations discussing Africa, their trips, where they are from etc.
The food is amazing! Some of the best meals I have had in my 2 years in East Africa.
The only improvement I could see is the room, Jock, I stayed in had a very springy bed. I slept fine but it was not the most comfortable. However, the room was very beautiful, as was the bathroom. I didn't expect such a large room.
I can't wait to come back in May with my husband for 4 days, 3 nights to share the experience with him!