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“Fun experience” 4 of 5 stars
Review of Giraffe Manor

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Giraffe Manor
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5.0 of 5 Lodge   |   Langata Rd, Langata, Nairobi, Kenya   |  
Hotel amenities
Ranked #1 of 124 Specialty Lodging in Nairobi
Certificate of Excellence 2014
Alice Springs, Australia
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
151 helpful votes 151 helpful votes
“Fun experience”
4 of 5 stars Reviewed March 20, 2013

My husband booked us here for my birthday when we first moved to Kenya in the summer of 2011 (the scroll down travel dates will not let me go back to 2011). We were not greeted properly on arrival and because they said they were not expecting us and did not know who we were. We had to wait awhile in the lobby while they sorted this out. For the high price one pays for this hotel, this is was unacceptable. I also did not like that we had to pay a considerable amount extra to arrive for lunchtime. We were placed in the older Karen Blixen room which was large and opened up to a patio. This was nice enough, but I preferred the newer rooms in the new building. The food was fine but my husband got sick to his stomach the afternoon that we left, probably due to the salmon in his omelet, which was the one thing that he ate that I didn't.

Despite the negatives, I am giving this review 4 stars because it was a once in a lifetime experience. I wonder, however, if all the giraffes are just there for them to make money off them though.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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367 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2013 via mobile

Such a special place that words con not describe. If you are thinking about going... Go!!! Worth every cent.
Friendly staff, beautiful food, luxurious accommodation and of course the only place in the world that you can dine with the Giraffes.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 17, 2013

This place is like a dream, from our airport pick-up at 4am our driver was very friendly and reliable. Make sure you arrive early to have a full day doing the nature walk and having breakfast with the giraffes, it will blow your mind like nothing you have seen before. We stayed in the Helen room in the new section which they have built so similar to the original you would not tell. the room was beautiful from the amazing princess bed and the best bathroom with such a great feel. The washing service was great as we had just spent two weeks travelling in Egypt. WOW the staff i could go on all day, they are great photographers and will take great photos if you are a couple family etc. Everyone is most welcoming and the general manager Giles nothing is a problem he will arrange anything you want to do.

The food at breakfast lunch and dinner was first class, they also catered for my gluten free option which i really appreciated. I would recomend this place to everyone and will definalty be back one day soon :-) x0

Room Tip: The Helen room was great, and also has the best wi-fi connection.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Top Contributor
73 reviews 73 reviews
50 hotel reviews
Reviews in 55 cities Reviews in 55 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed March 2, 2013

This was our first hotel after the long grueling (well, not so grueling in business class) flight from SF and what an experience. An English style stone manor house with giraffes everywhere! To see them from our bedroom window and dine with them in the dining room was a great experience. My photos home showing Tom and me eating with giraffes craning their heads over our shoulders elicited many reactions! The rooms are very comfortable, the food is great. I really appreciated the availability of a car and driver provided free of charge to take you places. We used the car service to buy a SIM card and extra duffel bag, see the Karen Blixen house and the elephant sanctuary, and go into central Nairobi to the cultural museum. You can be escorted to nearby giraffe sanctuary and learn more about the endangered Rothschild giraffes. I liked the gamboling wart hog piglets that would join their family eating the food pellets that had been scattered on the ground outside the dining room for the wildlife. This is a charming introduction to Africa.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Fondo de les Neus, Spain
Top Contributor
74 reviews 74 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 26, 2013

After 40 years of Hotel Management and staying in some of the best Hotels it is not easy for us to be awed -- Giraffe Manor was awesome ! From the genuine warmth of the welcome to the question " where do you want to eat ? " we were blown away . Most reviews do not really convey the other worldly aspects of this outstanding House ( Hotel is not the word ) I think that this is because it all seems so easily and simply done .After so long in the business I know how hard it is and that is what grabbed me from the start. Don't waste a trip to Kenya without at least one night here , in fact do it now !!

Room Tip: Just get the best you can !
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ascot, United Kingdom
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 23, 2013

Stayed at Giraffe Manor with family for one night (nearly 2 days) with older parents.
My parents had a room in the original house while my partner and I stayed at the new wing.
The original house rooms are very bright and roomy with many original features. My parents enjoyed the bonus of feeding the Giraffes from their bedroom window - what a way to wake up!
The new wing room that we stayed in was slightly smaller (possibly more cosy). They have been sympathetically appointed to be in keeping with the rest of the manor. All the communal lounges are very well laid out to make you feel at home - indeed the ambience we experienced was the illusion that one is staying at a friends house.
The food and wine is excellent. We ate lunch on the patio area and supper in the dining room. Breakfast is also taken in this room with the added bonus of very tall visitors putting their heads through the open windows! Luckily the management thoughtfully provide food for it guests to hand feed these wonderful gatecrashers!
The staff were always extremely friendly, eager to help and very professional - thank you to all!
We stayed here following a two week safari. It was a perfect way to relax and while away the day before our flight home.
I definitely recommend Giraffe Manor

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newnham, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 20, 2013

After delays at Heathrow because of snow we arrived at Giraffe Manor at 2am to be greeted by smiles and a huge pot of tea! What more could anyone want! After some much needed sleep we were up and out on our balcony for the arrival of the giraffe at 6.30am. What a stunning morning! it was my mother's first time in Africa and it couldn't have been more magical. Our incredible breakfast with the giraffe was followed by a walk to the breeding centre for the Rothchild's Giraffe. After a superb lunch on the patio we managed a snooze before we were taken to the David Sheldrick Elephant Orphange where we foster 3 babies between us. What an uplifting but heartbreaking experience it was. To see so many orphans was shocking but to see the wonderful care and attention they get from their lovely keepers was truly amazing. That evening we enjoyed a beautiful meal in the wood-panelled dining room with the other guests before a relaxing night's sleep and our journey on to Lake Naivasha after another scrumptious breakfast with the giraffe and warthogs! The Manor was a wonderful way to start our trip to Kenya. The staff were all wonderful-very helpful and friendly. The room was clean, comfortable and had a superb view from the balcony. Thank you to everyone there for looking after us so well.See also review for Loldia House our next stop!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Giraffe Manor

Address: Langata Rd, Langata, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 124 Specialty Lodging in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Giraffe Manor 5*
Number of rooms: 10
Also Known As:
Giraffe Manor Hotel Nairobi

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