This place is like a dream, from our airport pick-up at 4am our driver was very friendly and reliable. Make sure you arrive early to have a full day doing the nature walk and having breakfast with the giraffes, it will blow your mind like nothing you have seen before. We stayed in the Helen room in the new section which they have built so similar to the original you would not tell. the room was beautiful from the amazing princess bed and the best bathroom with such a great feel. The washing service was great as we had just spent two weeks travelling in Egypt. WOW the staff i could go on all day, they are great photographers and will take great photos if you are a couple family etc. Everyone is most welcoming and the general manager Giles nothing is a problem he will arrange anything you want to do.

The food at breakfast lunch and dinner was first class, they also catered for my gluten free option which i really appreciated. I would recomend this place to everyone and will definalty be back one day soon :-) x0

This was our first hotel after the long grueling (well, not so grueling in business class) flight from SF and what an experience. An English style stone manor house with giraffes everywhere! To see them from our bedroom window and dine with them in the dining room was a great experience. My photos home showing Tom and me eating with giraffes craning their heads over our shoulders elicited many reactions! The rooms are very comfortable, the food is great. I really appreciated the availability of a car and driver provided free of charge to take you places. We used the car service to buy a SIM card and extra duffel bag, see the Karen Blixen house and the elephant sanctuary, and go into central Nairobi to the cultural museum. You can be escorted to nearby giraffe sanctuary and learn more about the endangered Rothschild giraffes. I liked the gamboling wart hog piglets that would join their family eating the food pellets that had been scattered on the ground outside the dining room for the wildlife. This is a charming introduction to Africa.

After 40 years of Hotel Management and staying in some of the best Hotels it is not easy for us to be awed -- Giraffe Manor was awesome ! From the genuine warmth of the welcome to the question " where do you want to eat ? " we were blown away . Most reviews do not really convey the other worldly aspects of this outstanding House ( Hotel is not the word ) I think that this is because it all seems so easily and simply done .After so long in the business I know how hard it is and that is what grabbed me from the start. Don't waste a trip to Kenya without at least one night here , in fact do it now !!

Stayed at Giraffe Manor with family for one night (nearly 2 days) with older parents.
My parents had a room in the original house while my partner and I stayed at the new wing.
The original house rooms are very bright and roomy with many original features. My parents enjoyed the bonus of feeding the Giraffes from their bedroom window - what a way to wake up!
The new wing room that we stayed in was slightly smaller (possibly more cosy). They have been sympathetically appointed to be in keeping with the rest of the manor. All the communal lounges are very well laid out to make you feel at home - indeed the ambience we experienced was the illusion that one is staying at a friends house.
The food and wine is excellent. We ate lunch on the patio area and supper in the dining room. Breakfast is also taken in this room with the added bonus of very tall visitors putting their heads through the open windows! Luckily the management thoughtfully provide food for it guests to hand feed these wonderful gatecrashers!
The staff were always extremely friendly, eager to help and very professional - thank you to all!
We stayed here following a two week safari. It was a perfect way to relax and while away the day before our flight home.
I definitely recommend Giraffe Manor