This place is like a dream, from our airport pick-up at 4am our driver was very friendly and reliable. Make sure you arrive early to have a full day doing the nature walk and having breakfast with the giraffes, it will blow your mind like nothing you have seen before. We stayed in the Helen room in the new section which they have built so similar to the original you would not tell. the room was beautiful from the amazing princess bed and the best bathroom with such a great feel. The washing service was great as we had just spent two weeks travelling in Egypt. WOW the staff i could go on all day, they are great photographers and will take great photos if you are a couple family etc. Everyone is most welcoming and the general manager Giles nothing is a problem he will arrange anything you want to do.
The food at breakfast lunch and dinner was first class, they also catered for my gluten free option which i really appreciated. I would recomend this place to everyone and will definalty be back one day soon :-) x0