This is an amazing once in a lifetime experience that made memories for us that will last forever. We were picked up at the airport on schedule and arrangements were quickly made to get us to the elephant orphanage for the late morning feeding. We returned to a wonderful lunch on the patio with giraffes and warthogs nearby for our enjoyment. Dinner was very good and the time by the fire with cocktails and snacks also was great. Our room was huge and we had many a giraffe visit us for "kibble" at night and in the morning. How can you neat a giraffe poking its head into the breakfast room taking a look around? If I was made of money, I would love to stay again for a week!
I did not rate it as excellent for a few reasons. At US$1,000 a day, I have very high expectations. The booking process was a challenge. Wiring the funds to prepay for the experience was a challenge. In my email communications, the Manor kept up the pressure that if I didn't get the funds to them ASAP, they would be forced to release my room and I may miss out on the opportunity. As this was a special surprise for my partner, I didn't want that to happen. What we found when we got there was that of the entire property, only 3 rooms were rented--there was PLENTY of space, so the high pressure and fear creation was all hype. Also, our flight left late the next day. I had hoped for a "day rate" so we could just sit on the patio and read and relax. That was not an option. We were offered a car and a driver for US$500 for the day, which seemed quite steep to me. My other disappointment was in service. I found my way to the kitchen twice during our day there to find someone to get a soda. We have stayed at safari camps where there was always someone around so if I got up they checked to see if I needed something. That level of attention was missing during our stay.
Would these negatives deter me from staying again? Of course not--the experience is truly stupendous being so near the animals and the setting is lovely. But, the upfront pressure, the lack of exceptional service, and the challenge with our late flight were disappointing.
If you need to fill some time, there are a number of tour operators that will pick you up at the manor. Nairobi Excursions will give you a car and driver for US$100 a day. What we ended up doing through Nairobi Excursions was the Kiambethu Tea Farm tour and spent the day there, then we were brought back to town for shopping at the market, then out to dinner and then to the airport--all of that for about 40% of the price of a Giraffe Manor car and driver for the day. There are wonderful options!
Enjoy your trip and enjoy the Giraffe Manor!
- Also Known As:
- Giraffe Manor Hotel Nairobi