After reading all the reviews I could find about Giraffe Manor, I was expecting a lot and I was not disappointed! My suggestion would be to arrive at 11.00am when check in starts and don't make any other plans for the day! We stayed at the Manor all day and just enjoyed what it had to offer. We spent time at the Visitors Centre (which is free if you are staying at the Manor), enjoyed the delicious 3 course lunch on the terrace, relaxed in the lounge and used the free internet, watched the giraffes and warthogs outside and had a drink or two from the open bar.
We were greeted upon arrival and immediately taken to our room. We were lucky enough to be staying when there was only one other couple there and they were staying in the Karen Blixen room, which isn't even in the main Manor.
We were in Betty's room and after looking at all the other rooms in the Manor, this one is by far the best! The room is enormous and quite luxurious, with a great bathroom. It has it's own balcony and is at the front of the house where the giraffes come to be fed. We were lucky enough to have Lynn (the giraffe) come and visit us during the day to be fed at our window and then we went outside with one of the staff members where we fed her for about 1/2 hour while he took photos of us - it was amazing and exactly what you come here for.
The Manor itself is exceptional! The staff are so obliging and will do anything to assist you. I have a dietary requirement and they were more than willing to accommodate this request. The food was delicious and plentiful. We had laundry to be done and after placing it in the hamper the next we saw it was back in our room, clean and with a rose on top!
It was great to basically have the run of the Manor. We felt like we were alone, but when you wanted anything a staff member would always be there.
Unfortunately we had to leave very early in the morning for a flight, which was disappointing as we missed breakfast with the giraffes, but given our experience with Lynn the day before we were not unhappy. Try to ensure you can stay for the full time to enjoy the whole experience.
I would highly recommend this place to anyone going to Nairobi. If you love giraffes, you will not be disappointed!