This experience is one I will never forget! It is almost surreal to have a giraffe pop it's head through the window and eat from your hand. To have a giraffe "kiss" in the morning it something I will never forget. The Manor itself is just fantastic, the staff are friendly, helpful and polite and the setting is magical. The only negative was the bed and the pillows! Flat, hard and lumpy unfortunately! But would I go back? Absolutely!